Results-driven Clinical Manager offering 12 years of clinical, administrative and patient care experience. Gifted in building and implementing approaches to increase quality and streamline procedures. Significant leadership background directing multidisciplinary healthcare teams to achieve care objectives and outperform business targets.
Overview
27
27
years of professional experience
Work History
Clinical Manager
Medstar Health
Olney, MD
05.2011 - Current
Implement ongoing learning strategies such as tutorials, instructional modules, and supervise hands-on sessions to help nurses and staff improve understanding of medical equipment and best care practices
Deliver effective onboarding and training to new and existing employees and cross-train staff members in other job roles to maximize coverage
Regularly evaluate employee performance and provide feedback
Identify opportunities to improve clinical practices, devise strategies and implement plans to increase patient care standards and enhance operational procedures, reducing rooming time by 50%
Promote high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment
Communicate effectively with staff members, physicians and patients, employing active listening and interpersonal skills
Supervise daily operations of 5 physician practice, overseeing 10 staff members across all departments
Implemented supply cost analysis and tracking reducing yearly supply costs by 30%
Registered Nurse
Montgomery Internal Medical Associates
Olney, MD
05.2007 - 05.2011
Performed triage on 40 incoming patient calls daily, determined severity of injuries or illnesses, reviewed data with providers and instructed patients on treatment advise
Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency
Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems
Participated in education activities, including evidence-based practice project implementation, nursing competency development and nursing simulation activities
Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches
Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability
Mechanical Engineer
Itronyc Inc.
Walhalla, SC
06.1998 - 09.2006
Led project scheduling and budgeting to successfully and quickly complete engineering projects
Examined project specifications to design effective schedules, budgets and project scopes, completing projects in 20% less time
Conducted engineering and detailed experimental tests to collect design data and assist in research work
Performed troubleshooting, diagnostic and repair of Laser equipment
Applied mechanical problem solving skills to develop creative solutions for quality products
Education
Bachelor of Science - Nursing
Stevenson University
Stevenson, MD
03.2016
Associate of Science - Nursing
Montgomery College
Takoma Park, MD
12.2008
Skills
Process Improvement
Onboarding and coaching
Effective communication
Teamwork / Collaboration
Employee issue resolution
Patient and family education
Patient and family advocacy
Strong clinical judgment
Timeline
Clinical Manager
Medstar Health
05.2011 - Current
Registered Nurse
Montgomery Internal Medical Associates
05.2007 - 05.2011
Mechanical Engineer
Itronyc Inc.
06.1998 - 09.2006
Bachelor of Science - Nursing
Stevenson University
Associate of Science - Nursing
Montgomery College
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