Kirsten Weier
60 W Sun Ray Dr San Tan Valley,AZ
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
San Tan Valley, USA
05.2022 - Current
- Handled cash transactions and maintained accurate financial records.
- Managed customer inquiries and complaints, resolving issues with empathy and professionalism.
- Worked collaboratively with team members to maintain a positive and efficient work environment.
- Trained new baristas, providing mentorship and guidance on customer service and operational procedures.
- Demonstrated excellent communication skills by taking customer orders and accurately relaying information to the team.
Employee
Harkins Theatres
Queen Creek, USA
03.2022 - 01.2023
- Processed ticket and concession sales, demonstrating attention to detail and accuracy in handling cash and credit transactions.
- Assisted in troubleshooting customer concerns, quickly resolving issues with professionalism and empathy.
- Maintained a clean and organized work environment, ensuring safety and comfort for guests at all times.
- Promoted theater membership programs and special offers to enhance guest loyalty and increase sales.
- Collaborated with management in setting up movie screenings and ensuring timely customer service delivery.
Shift Supervisor
Subway
Phoenix, USA
01.2021 - 02.2022
- Managed inventory and restocked supplies.
- Handled customer complaints and concerns, providing timely and empathetic resolutions to ensure a positive experience.
- Processed cash and credit transactions accurately, balancing registers and ensuring financial accuracy at the end of each shift.
- Enforced health and safety regulations to maintain a clean and organized work environment.
- Assisted in increasing sales by upselling products and promoting special offers to customers.
Education
Arizona State University - Biological Sciences (Pre-dental)
Arizona State University
Tempe, AZ02.2025
San Tan Foothills High School -
San Tan Foothills High School
San Tan Valley, AZ05.2022
Kadena High School - Honors English
Kadena High School
Kadena Air Force Base, Okinawa, JP06.2021
Skills
- Customer Service Excellence
- Organization & Multitasking
- Cash Handling and Financial Accuracy
- Team Leadership & Collaboration
- Conflict Resolution
- Time Management
Languages
- English
- Japanese
Languages
English
Native/ Bilingual
Japanese
Native/ Bilingual
Timeline
Barista
Starbucks
05.2022 - Current
Employee
Harkins Theatres
03.2022 - 01.2023
Shift Supervisor
Subway
01.2021 - 02.2022
Arizona State University - Biological Sciences (Pre-dental)
Arizona State University
San Tan Foothills High School -
San Tan Foothills High School
Kadena High School - Honors English
Kadena High School
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