Kirstie Miethe
Peshastin,WA
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment. Accomplished industry leader offering many years of management expertise including staff training and development, performance evaluation, and continuous improvement. Focused and efficient with proficiency in financial reporting and budget adherence. Demonstrated success in evaluating P&L to achieve targets.
Overview
33
33
years of professional experience
Work History
GENERAL MANAGER
Mountain Modern Supply Co., Remedy Forest+Home, JT Blu, Paprika, Wildwood, Pine Hill, Copper Creek, Cedarbrae
Leavenworth , WA
03.2021 - Current
- Established foundational structures to enhance shop management.
- Boosted sales by standardizing operations and clarifying roles.
- Enhanced efficiency in receiving and merchandising operations.
- Mentored staff towards achieving elevated job roles.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Oversaw product development initiatives from concept through completion stages.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
DISTRICT MANAGER
The Children’s Place
, WA
01.2013 - 01.2019
- Company Overview: Washington
- Multi-unit management of 11 stores within WA
- Responsible for the recruitment, hiring, and development of top talent
- Excellent leadership, interpersonal and organizational skills that drive sales and customer service
- Operational standards that drive profit and customer service
- Drove sales increase in WA for the last 5 years consistently despite declining traffic
- Member of the Talent Team with my emphasis on networking, recruiting, hiring, training and development
- Created and implemented regional hiring binder to help stores have a consistent hiring process in place
- Worked with in other markets in the region to train and develop new talent as well as assist with market needs
- Presented operational training sessions to the district manager group; facilitated problem-solving meetings throughout the region
- Washington
STORE MANAGER
Kohl’s
01.2003 - 01.2013
- Oversee store operations encompassing sales, credit, customer service, recruiting, retention, human resources, training and development, profit and loss, inventory, expense management and store presentation
- Ensured efficient store performance by overseeing teams of executives and large groups of associates.
- Daily store operations including sales, payroll, customer service, credit and rewards solicitation, freight flow, visual, merchandising and associate relations
- Significantly improved employee engagement to be above company and retail standards for Kenexa
- Opened two new stores and have worked in 3 other stores, for a total of 5 stores in 10 years
- Advanced numerous employees into crucial positions both in management and non-management.
- Provided hiring, training and merchandising support help for new markets that opened in UT, WA, ID, MT and AK
- Multiple locations/volumes including Avondale, AZ, Flagstaff, AZ, Spokane, WA, Spokane Valley, WA and Redmond, WA with various volume levels from $11 million to $18 million in store sales
MANAGER
JCPenney
01.1992 - 01.2003
- Promoted within JCPenney, culminating in role as Senior Department Sales Manager.
- Bought merchandise for every department within the store
- Managed open to buy for jewelry, accessories, women’s clothing, men’s clothing, kid’s and home goods.
- I was responsible for hiring, training, merchandise presentation, customer service, and driving store sales/credit results.
- Successfully completed the JCPenney management training and buying training
- Multiple locations/volumes including Hemet, CA, Capitola CA, and Tucson, AZ with managing various volume levels from $5 million-$30 million in revenue
- Member of the District Fine Jewelry Sales Buying team and gave direction as to what merchandise to buy with quantities to ensure key items were in stock
Education
High School Diploma -
Serrano High School
Phelan, CA06-1992
Some College (No Degree) -
University of Phoenix
Tempe, AZSkills
- Profit and loss accountability
- Sales
- Branding
- Sales planning and implementation
- Motivation
- Budget coordination
- Associate Engagement
- Customer Service
- Operational excellence
- Human Resources Management
- Top talent recruiting, hiring, and retention
- Efficient multi-tasker
- Leader
References
- Jerry Gonto, Regional Director, jdgonto@gmail.com, 734.277.0627
- John Sutherland, GM Leavenworth Adventure Park, 206.650.8769
- Graciela Polley, Personal reference who worked as a Store Manager, 209.541.7653
Selectedcareerhighlights
- Drove sales and conversions consistently in Washington district for 5 years.
- Succession plan for district and stores managed thus leaving no job openings for greater than 21 days.
- Lead/trained district on new company initiatives.
- District Training SM, District MIT/intern trainer.
- Merchant District buyer/Regional winner for JCPenney.
Accomplishments
- Emerging Business of the Year 2023-Leavenworth Art Haus-co-owner
Member of Downtown Steering Committee
- Working with the city of Leavenworth to enhance the downtown of Leavenworth, WA-mayor appointment.
Business Owner
- Leavenworth Art Haus, established 4/2023
Timeline
GENERAL MANAGER
Mountain Modern Supply Co., Remedy Forest+Home, JT Blu, Paprika, Wildwood, Pine Hill, Copper Creek, Cedarbrae
03.2021 - Current
DISTRICT MANAGER
The Children’s Place
01.2013 - 01.2019
STORE MANAGER
Kohl’s
01.2003 - 01.2013
MANAGER
JCPenney
01.1992 - 01.2003
High School Diploma -
Serrano High School
Some College (No Degree) -
University of Phoenix
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