Lakila Sanders
Romulus,MI
Summary
I want to be the best in my healthcare career as well as taking great proud in the work I do. I have had 10 years' experience in this field. I am seeking employment with a company where I can grow professionally and personally. I love challenging opportunities where I can fully use my skills for the success of the company. I want to excel in this field with hard work, perseverance and dedication. I am seeking a competitive and challenging environment where I can serve your company and establish a career for myself. Results-driven candidate with successful track record of providing administrative support in busy office environments. Adept at handling multiple projects and prioritizing tasks. Talented Scheduler with a hardworking mentality and an organized approach. Familiar with compliance and documentation requirements. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Activity Director
Pine Creek Manor Skilled nursing home
10.2016 - Current
- Responsibilities included creating person-centered care plans and progress notes for each resident in the facility
- Creating person-centered activities for each resident
- Design and schedule a calendar of activities for the residents
- Overseeing the budget for activities and events.
- Monitored budget and expenditures, keeping facility within budget.
- Created and maintained detailed reports of daily, weekly and monthly operations.
- Increased physical fitness levels among residents by designing exercise programs tailored to individual abilities and preferences.
- Completed resident evaluations for discharge to provide reports on mobility limitations to smooth care transition and promote continued resident activity.
- Evaluated the effectiveness of activity programs through ongoing assessment and feedback from residents, families, and staff members.
- Designed wide variety of activities to stimulate interest, involvement, and engagement of patients.
- Collaborated with interdisciplinary teams to create holistic care plans addressing the physical, cognitive, emotional, and social needs of each resident.
- Arranged outings as part of recreational program.
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
Certified Nursing Assistant
Mission Point of Detroit
08.2019 - 04.2020
- Assisting residents with their daily activities like bathing and dressing
- Assist with feeding and documenting their food and liquid intake
- Grooming residents by brushing their hair, teeth, shaving
- Checking vital signs such as blood pressure and heart rate, etc.
- Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
- Documented patient information and care activities in electronic health record.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Transported patients between rooms and appointments or testing locations.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
Certified Nursing Assistant
Heratige Manor Nursing Home
10.2017 - 05.2022
- Assisting residents with their daily activities like bathing and dressing
- Assist with feeding and documenting their food and liquid intake
- Grooming residents by brushing their hair, teeth, shaving
- Checking vital signs such as blood pressure and heart rate, etc.
Dietary Cook
Unidine
02.2013 - 08.2016
- Collected payments and observed customers for suspicious behavior.
- Increased customer satisfaction with personalized attention to individual dietary concerns or allergies during meal preparation.
- Prepared food for special parties and groups.
- Assisted in hiring and evaluating of new kitchen staff.
- Weighed, measured and processed ingredients according to recipe specifications and dietary requirements.
- Assisted in menu planning, incorporating seasonal ingredients for optimal taste and nutritional value.
- Managed food preparation for special events, ensuring diverse menu options that catered to varied dietary requirements.
- Promoted teamwork among kitchen staff by fostering open communication and addressing issues promptly.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Provided nourishing and health-conscious food to customers under sanitary conditions.
Customer Service Cashier
Speedyway
03.2013 - 06.2015
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Learned duties for various positions and provided backup at key times.
- Offered additional services such as loyalty programs or special promotions to enhance customer engagement.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Counted money in drawers at beginning and end of each shift.
- Maintained awareness of surroundings and secured cash to minimize loss potential.
- Handled cash with high accuracy and took care to check bills for fraud.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Operated cash register to record transactions accurately and efficiently.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Met customer service goals and exceeded customer expectations.
Scheduler
Pinecreek Manor
06.2022 - Current
- Optimized organizational processes by effectively managing crew schedules while adhering to contractual restrictions.
- Trained and supervised employees on office policies and procedures.
- Proactively addressed potential risks within the schedule by conducting thorough analyses and implementing preventive measures where necessary.
- Developed customized reports to provide insight into key performance metrics related to scheduling effectiveness, timeliness, and resource utilization.
- Completed daily logs for management review.
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Collaborated with HR personnel to ensure adequate staffing levels were maintained during peak periods while minimizing overtime costs.
CNA
Pinecreek Manor
06.2022 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Supported needs of 30+ residents under long-term care.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Transported patients between rooms and appointments or testing locations.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Followed directions of licensed nurses to administer medications and treatments.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Facilitated personal hygiene management, feeding and ambulation.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Reduced patient stress levels through effective communication and active listening skills.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Education
Certification -
National Assocation of Activity Professionals
Ohio, United States02.2024
Associate of Science Degree / Health Sciences – Medical Administrative Assistant - Medical Assisting
Ultimate Medical Academy
Florida, United States01.2024
Certificate - CNA
Health Care Solutions And Career Group
Michigan, United States02.2019
High School Diploma -
Milan High School
Milan, MI06.2007
Skills
- Written and verbal communication; Following directions; Team player; Complete tasks on time; Customer Service oriented
- MS Excel; MS Word
- Continuous Improvement
- Calendar Management
- Attention to Detail
- Organizational Skills
- Time management abilities
- Critical Thinking
- Order Processing
- Professional and mature
- Staff Coordination
- Microsoft Office Suite
- Active Listening
Certification
National Certification Council for Activity, Washington, DC, Activity Professional, completing modules learning to do care plan and what is expected of me as an activity director.
Key Qualifications
- Medical Administrative Assistant
- Medical Terminology
- Medical Transcription
Volunteer Experience
Impact Church, Detroit, MI, volunteer, 07/2018, Present, I would assist in events by the church., Assist with feeding the community., Help in cleaning the community.
Timeline
Scheduler
Pinecreek Manor
06.2022 - Current
CNA
Pinecreek Manor
06.2022 - Current
Certified Nursing Assistant
Mission Point of Detroit
08.2019 - 04.2020
Certified Nursing Assistant
Heratige Manor Nursing Home
10.2017 - 05.2022
Activity Director
Pine Creek Manor Skilled nursing home
10.2016 - Current
Customer Service Cashier
Speedyway
03.2013 - 06.2015
Dietary Cook
Unidine
02.2013 - 08.2016
Certification -
National Assocation of Activity Professionals
Associate of Science Degree / Health Sciences – Medical Administrative Assistant - Medical Assisting
Ultimate Medical Academy
Certificate - CNA
Health Care Solutions And Career Group
High School Diploma -
Milan High School
National Certification Council for Activity, Washington, DC, Activity Professional, completing modules learning to do care plan and what is expected of me as an activity director.
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