Kirstie Pope
Bolivar,MO
Summary
Highly motivated and committed associate with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant
Heart Institute- Citizens Memorial Hospital
Bolivar, MO
10.2017 - 11.2019
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
Patient Care Technician
Parkview Healthcare Facility- CMH
Bolivar, MO
01.2017 - 10.2017
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs and offered qualified support.
- Collected and transported specimens to prepare for lab testing.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Sandwich Maker
Subway
Bolivar, MO
07.2016 - 01.2017
- Assisted customers in choosing menu items by providing food complementing information.
- Greeted guests, promoted specials and took orders.
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
Sales Manager
Kum And Go
Bolivar, MO
07.2013 - 06.2016
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
Education
Technical Certificate - Medical Assisting
Bolivar Technical Institute
Bolivar05.2016
Southwest Baptist University
Bolivar, MOSullivan Sr High
Sullivan, Missouri05.2009
Skills
- Transcription and Dictation
- Treatment Room Preparation
- Multi-Line Telephone System Operation
- Operating EKG Equipment
- Cleaning and Organizing
- Examination Preparation
- Routine Laboratory Testing
- Rapid Strep Testing
- Medical Assistance
- EMR Systems
- HIPAA Compliance
- Professional Bedside Manner
- Height and Weight Measurement
- Patient Skin and Nail Care
- Charting Expertise
- Grooming and Bathing Assistance
- Electronic Charting
- Patient Toileting
- Bookkeeping Support
- Taking Vital Signs
- Performing EKGs
- Administering Vaccines
- Hazardous Waste and Disposal
- Patient History Documentation
- Data entry
Certification
- CNA - Certified Nurse Assistant
- RMA - Registered Medical Assistant
Timeline
Medical Assistant
Heart Institute- Citizens Memorial Hospital
10.2017 - 11.2019
Patient Care Technician
Parkview Healthcare Facility- CMH
01.2017 - 10.2017
Sandwich Maker
Subway
07.2016 - 01.2017
Sales Manager
Kum And Go
07.2013 - 06.2016
Technical Certificate - Medical Assisting
Bolivar Technical Institute
Southwest Baptist University
Sullivan Sr High
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