Kirstie Segovia
Davenport
Summary
High-performing Dental Treatment Coordinator with 5+ years of experience driving production growth. Proven ability to increase case acceptance, present high-value treatment plans including implants and full mouth rehabilitation, and reactivate unscheduled treatment. Experienced in insurance breakdown, financial coordination, CareCredit financing, and Denticon software. Skilled in patient communication, revenue growth strategies, and virtual platforms including Zoom. Seeking on-site or remote opportunities to support practice growth and patient care.
Overview
6
6
years of professional experience
Work History
Dental Treatment Coordinator
Champion Dental Group & Hewett Dental Implants
Davenport, FL
05.2020 - Current
- Contribute to production growth in a practice generating $500K+ in revenue.
- Present comprehensive treatment plans, including implants, extractions, and full mouth rehabilitation cases exceeding $50,000.
- Increase case acceptance through effective patient education and financial discussions.
- Proactively reactivate unscheduled and overdue treatment, improving schedule utilization and revenue.
- Conduct follow-up calls for pending treatment and track conversion of unscheduled cases.
- Verify dental insurance benefits and assist with coverage interpretation and financial estimates.
- Facilitate third-party financing including CareCredit and additional programs.
- Coordinate complex, multi-appointment scheduling to optimize provider productivity.
- Train new team members on workflow processes and treatment presentation strategies.
- Utilize Denticon for scheduling, billing, documentation, and treatment planning.
- Maintain HIPAA compliance and accurate financial records.
- Use Zoom and virtual communication tools for patient consultations as needed.
Education
Associate of Science - Health Sciences
Valencia College
Orlando, FLSkills
- High-Value Case Presentation ($50K)
- Case Acceptance Optimization
- Implant & Full Mouth Rehab Coordination
- Treatment Reactivation Strategies
- Insurance Verification & Financial Estimation
- CareCredit & Third-Party Financing
- Denticon Practice Management
- Patient Follow-Up & Conversion
- Team Training & Mentorship
- HIPAA Compliance
- Virtual Communication & Remote Work Skills
Timeline
Dental Treatment Coordinator
Champion Dental Group & Hewett Dental Implants
05.2020 - Current
Associate of Science - Health Sciences
Valencia College