Kirstin Harmon
Blaine,MN
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
15
15
years of professional experience
Work History
Insurance Specialist/Receptionist
Pan Orthodontics
Edina, MN
11.2021 - 03.2024
- Enhanced customer satisfaction by addressing insurance-related inquiries and resolving issues promptly.
- Strengthened client relationships through consistent follow-ups, ensuring timely renewals and retention.
- Managing beginning and end of day financial processing of charges and credits.
- Patient relations (Checking in/out, scheduling, answering phones, etc)
- Managing patient financing and accounts.
Assistant Teacher
Kindercare
Maple Grove, MN
08.2017 - 12.2021
- Increased student engagement by incorporating hands-on activities and group projects into the curriculum.
- Enhanced students'' critical thinking skills through problem-solving exercises and open-ended questions.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Monitored student progress regularly, using assessments to adjust instructional strategies as needed for optimal learning outcomes.
Manager
Arby's
Multiple Locations
12.2008 - 11.2019
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Education
No Degree - Advertising
Art Institute of Minnesota
Minneapolis, MNNo Degree - Business Management And Marketing
Globe University
Woodbury, MNHigh School Diploma -
Hudson High School
Hudson, WI06.2005
Skills
- Time Management
- Client Account Management
- Reliability
- Administrative Functions
- Multitasking Abilities
Timeline
Insurance Specialist/Receptionist
Pan Orthodontics
11.2021 - 03.2024
Assistant Teacher
Kindercare
08.2017 - 12.2021
Manager
Arby's
12.2008 - 11.2019
No Degree - Advertising
Art Institute of Minnesota
No Degree - Business Management And Marketing
Globe University
High School Diploma -
Hudson High School