Kirstin Petrus
Little Elm,TX
Summary
Dynamic Operations Manager with 5 years at K&L Contractors, Xactimate Level 2 certified. Expert in project management and problem-solving, successfully overseeing 100-150 property damage projects. Enhanced team performance through effective training and empowerment, while managing financial tracking and vendor relationships to ensure timely service delivery.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Operations Manager
K&L Contractors
09.2020 - 08.2025
- 5 years of experience inspecting property damage such as water damages, fire damage, roofing, and remodeling.
- Project managed and supervised demolitions and rebuilds involving property damages. Supervised 100-150 projects of repairs, external and interior of the property.
- Xactimate level 2 certified. Experienced in writing water mitigation reports, fire damage, and roof repair reports.
- Experienced in managing financial tracking involving property rebuilds.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
Education
GED -
Online
Xactimate Level 2 Certified
Xactimate OnlineSkills
- Xactimate Level 2 Certified
- Problem-solving
- Operations management
- Customer service
- Planning and implementation
- Project management
Certification
- Public Notary
- Xactimate Level 1 Certified
- Xactimate Level 2 Certified
Timeline
Operations Manager
K&L Contractors
09.2020 - 08.2025
GED -
Online
Xactimate Level 2 Certified
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