Kirsty Campbell
Portland,OR
Summary
Knowledgeable and dedicated customer service professional with experience in healthcare industry. Team player with positive demeanor and skills in establishing rapport with customers. Motivated to maintain customer satisfaction and contribute to company success.
Overview
14
14
years of professional experience
Work History
Clinic Service Specialist
Legacy Health Good Samaritan
07.2024 - Current
- Investigate and resolve customer inquiries and complaints quickly.
- Greet patients and visitors.
- Perform clerical duties as needed.
Certified Nursing Assistant
Yakima Valley School
07.2019 - 02.2021
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Certified Nursing Assistant
Yakima Valley Memorial Hospital
04.2016 - 05.2018
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Documented patient information and care activities in electronic health record.
PSE Clerk
United States Postal Service, USPS
10.2013 - 02.2016
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Provided service and sales to walk-in customers.
- Upsold postal services like insurance and tracking.
Sales Associate
Kohl's
10.2010 - 06.2012
- Answered customer questions about sizing, accessories, and merchandise care.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
High School Diploma -
Great Oak High School
Temecula, CA01-2009
Skills
- Customer service
- EPIC experience
- MS office
Timeline
Clinic Service Specialist
Legacy Health Good Samaritan
07.2024 - Current
Certified Nursing Assistant
Yakima Valley School
07.2019 - 02.2021
Certified Nursing Assistant
Yakima Valley Memorial Hospital
04.2016 - 05.2018
PSE Clerk
United States Postal Service, USPS
10.2013 - 02.2016
Sales Associate
Kohl's
10.2010 - 06.2012
High School Diploma -
Great Oak High School
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