Summary
Overview
Work History
Education
Skills
Timeline
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Kirstyn Amerman

Carthage,USA

Summary


Professional shift supervisor with strong leadership skills and a focus on team collaboration. Skilled in managing daily operations, resolving conflicts, and ensuring high-performance standards. Known for adaptability and delivering results in fast-paced environments. Strong organizational abilities and effective communication, fostering a productive and positive workplace.

Overview

3
3
years of professional experience

Work History

Shift Lead

CleanJuice
02.2023 - 10.2024
  • Lead shift operations, ensuring smooth workflow and team collaboration
  • Implemented efficient scheduling, reducing downtime and increasing productivity
  • Trained and mentored team members, enhancing skill levels and team performance
  • Resolved customer issues promptly, improving client satisfaction and retention
  • Monitored inventory levels, optimizing stock management and reducing waste
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.

Lead Backwait

Elliot's on Linden
12.2021 - 02.2023
  • Led team to streamline service, enhancing guest satisfaction and efficiency
  • Trained staff, improving service speed and accuracy, boosting customer retention
  • Coordinated between kitchen and floor, ensuring seamless operations and timely service
  • Resolved guest issues promptly, maintaining high standards of hospitality
  • Implemented new procedures, resulting in a noticeable increase in positive feedback
  • Implemented standardized work procedures, ensuring consistency in operations while maximizing efficiency.
  • Managed the development and implementation of standard work documents, ensuring consistency in operations while maximizing efficiency.

Education

Associates In Arts -

Sandhills Community College
04.2024

High School Diploma -

Union Pines Highschool
Carthage, NC
06-2023

Skills

  • Team Leadership
  • Inventory Management
  • Workflow Optimization
  • Customer Engagement
  • Conflict Resolution
  • Process Improvement
  • Training Development
  • Decision-making capabilities
  • Customer service focus
  • Employee Training
  • Sales proficiency

Timeline

Shift Lead

CleanJuice
02.2023 - 10.2024

Lead Backwait

Elliot's on Linden
12.2021 - 02.2023

Associates In Arts -

Sandhills Community College

High School Diploma -

Union Pines Highschool

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Kirstyn Amerman