Summary
Overview
Work History
Education
Skills
Timeline
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Kirstyn Click

Indianapolis,IN

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

13
13
years of professional experience

Work History

Team Leader

Data Recognition Corporation
2016.03 - 2023.07
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to the high standards set forth by the Department of Education and our clients.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Facilitated training for team members through daily coaching and regular performance appraisals.
  • Adapted to new projects and new team members according to the needs of our clients and company.

Groomer

Aussie Pet Mobile Grooming
2019.07 - 2023.03
  • Provided specialty breed clips for dogs such as Poodles, Schnauzers, and Yorkshire Terriers.
  • Washed, trimmed and brushed animals to maintain good grooming standards.
  • Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Handled administrative work such as answering telephones and scheduling appointments for visits.
  • Managed facility laundry, cleaning and restocking.

Customer Engagement Leader

PetSmart
2014.02 - 2019.07
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Handled customer relations issues, enabling quick resolution and client satisfaction.
  • Organized promotional events and interacted with community to increase sales volume.
  • Cared for sick or injured animals by seeking out veterinary care and training staff to follow veterinary care instructions.
  • Trained new staff on job duties, company policies and safety procedures for rapid onboarding.

Senior Game Advisor

GameStop
2010.10 - 2015.03
  • Operated cash register, capably transacting sales, returns, refunds and exchanges.
  • Proven track record exceeding sales goals and customer satisfaction ratings.
  • Maintained clean and orderly store throughout work shift.
  • Helped management receive, inventory and display games and game-related devices, and properly processed damaged merchandise for return.
  • Demonstrated games and gaming devices to customers unfamiliar with technology, answered questions and made recommendations.

Education

Bachelor of Arts - Art History And Art Studio: Design

Franklin College
Franklin, IN
06.2013

Skills

  • Staff Training
  • Issue Resolution
  • Evaluating Employee Work
  • Verbal and Written Communication
  • Customer Service

Timeline

Groomer

Aussie Pet Mobile Grooming
2019.07 - 2023.03

Team Leader

Data Recognition Corporation
2016.03 - 2023.07

Customer Engagement Leader

PetSmart
2014.02 - 2019.07

Senior Game Advisor

GameStop
2010.10 - 2015.03

Bachelor of Arts - Art History And Art Studio: Design

Franklin College
Kirstyn Click