Kirsys miranda
Pompano Beach,FL
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Assist Am Ops Manager with timecards , sick call coverage ,route lineups preparation.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Lead
Federal Express
Boca Raton, FL
09.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
Courier Driver
Federal Express
Boca Raton, FL
11.2017 - Current
- Collaborated with team members to optimize route planning for improved delivery efficiency.
- Provided exceptional service to customers, addressing concerns and ensuring satisfaction.
- Drove safely in various weather and road conditions to avoid accidents.
- Operated delivery vehicles efficiently, maintaining equipment and vehicle cleanliness standards.
- Achieved high customer feedback scores, demonstrating exceptional interpersonal skills during deliveries.
Package Handler
Federal Express
Boca Raton, FL
06.2013 - 08.2017
- Operated material handling equipment to efficiently move packages within facility.
- Collaborated with team members to optimize workflow and reduce processing times.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Removed jams and unblocked conveyor system to maintain flow of goods.
Education
3 Year Collegue - Marketing
Unapec University
Dominican Republic03-2003
High School Diploma -
Colegio Dionariz Elizabeth
Dominican Republic09-1999
Skills
- Customer service
- Excellent driving skills
- Package handling
- Time management
- Route planning
- Friendly, positive attitude
- Sorting
- Team collaboration
- Delivery and pickup
- Teamwork and collaboration
- Customer satisfaction
- Working independently
- Problem-solving
Certification
Aim Certificate
Dg specialist
Timeline
Lead
Federal Express
09.2025 - Current
Courier Driver
Federal Express
11.2017 - Current
Package Handler
Federal Express
06.2013 - 08.2017
3 Year Collegue - Marketing
Unapec University
High School Diploma -
Colegio Dionariz Elizabeth