Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kirt Anderson

North Salt Lake,UT

Summary

Knowledgeable with proven ability to build strong customer relationships and address client needs effectively. Known for successfully resolving customer issues and enhancing satisfaction. Demonstrated expertise in communication and problem-solving.

Overview

12
12
years of professional experience

Work History

Inside Sales Representative

Boise Cascade
04.2024 - Current
  • Answered customers' questions regarding products, prices, and availability.
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Managed friendly and professional customer interactions.
  • Determined needs, delivered solutions, and overcame objections through consultative selling skills.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
  • Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
  • Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Informed customers of promotions to increase sales productivity and volume.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.

Inventory Control Specialist

Boise Cascade
03.2017 - 04.2024
  • Audited and corrected discrepancies in inventory numbers.
  • Completed physical inventory counts each month.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Completed daily cycle counts to maintain accuracy of records.
  • Used equipment like forklifts and pallet jacks to move inventory.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.

Safety Coordinator

Boise Cascade
02.2017 - 04.2024
  • Investigated accidents and hazardous incidents to determine cause and made recommendations for corrective action.
  • Conducted investigations into incidents and reported on findings.
  • Coached employees, managers and executives on effective safety policies.
  • Recommended changes to company culture to improve safety and meet changing demands.
  • Responded to any emergencies as instructed and with utmost efficiency.
  • Provided instructions to staffers during fire drills and emergency evacuations.
  • Inspected worksites, practices and gear for compliance with established safety standards.
  • Gathered information, prepared reports, and drafted correspondence related to cases.
  • Implemented safety training and traffic safety instructional courses which bolstered improvements in safety culture across personnel groups.
  • Checked written JSAs and permits for adherence to regulations.

Crew Leader

Boise Cascade
04.2013 - 03.2017
  • Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
  • Trained employees in time management and proper ways to complete job duties.
  • Monitored team members to verify work quality and address concerns.
  • Pitched in to help with various job tasks, fill in for sick employees and complete projects.
  • Instructed crew members in safe work practices and methods to reduce work-related injuries.
  • Supervised end-of-day cleanup activities to remove debris and unnecessary supplies from customer premises.
  • Pitched in to help on short-staffed job site and to meet looming project deadlines.
  • Complied with Occupational Safety and Health Administration (OSHA) regulations to maintain safe work environment.
  • Settled crew member disputes by addressing problems quickly and providing successful mediation.
  • Communicated effectively with upper management, team members and customers to keep everyone informed.
  • Supervised crew of 11 employees in general maintenance and asphalt patching.
  • Monitored overall team and individual employee performance and compiled data into project reports for supervisor.
  • Mitigated onsite issues by patiently listening to employee complaints and finding appropriate methods for resolution.
  • Worked in team environment to maintain high levels of productivity.

Education

High School Diploma -

Manti High School
Manti, UT

Skills

  • Goal oriented
  • Organization
  • Paperwork processing
  • Teamwork
  • Customer service
  • Problem-solving skills
  • Attention to detail
  • Reliability
  • Excellent communication
  • Understanding customer needs
  • Product knowledge
  • Complaint resolution

Timeline

Inside Sales Representative

Boise Cascade
04.2024 - Current

Inventory Control Specialist

Boise Cascade
03.2017 - 04.2024

Safety Coordinator

Boise Cascade
02.2017 - 04.2024

Crew Leader

Boise Cascade
04.2013 - 03.2017

High School Diploma -

Manti High School

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