Kirt Brazelton
Fort Wayne,IN
Summary
Proven Sales Associate with a track record of enhancing customer satisfaction and boosting sales revenue at Southwest Auto. Skilled in problem-solving and exceptional customer service, adept at fostering positive relationships and achieving sales targets through effective teamwork and collaboration. Demonstrated ability to exceed monthly sales goals by implementing strategic sales techniques and maintaining product knowledge.
Overview
2022
2022
years of professional experience
Work History
Sales Associate
Southwest Auto
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Managed inventory to ensure product availability, contributing to uptick in sales.
- Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Sales Associate
Preferred Auto Group
Fort Wayne, IN
01.2010 - 08.2021
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Managed inventory to ensure product availability, contributing to uptick in sales.
- Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
Associate Of General Studies - Business
Plymouth University
Plymouth, NHSkills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Problem-Solving
- Excellent people skills
- Reliable and punctual
- Goal-Oriented
- Exceptional customer service
- Outgoing Personality
- Meeting deadlines
- Upselling
- Professional Demeanor
Other skills
Through the years I have done most of my own home improvements and repairs. I aswell have taken care of my personal vehicles. I am very mechanically inclined
Timeline
Sales Associate
Preferred Auto Group
01.2010 - 08.2021
Sales Associate
Southwest Auto
Associate Of General Studies - Business
Plymouth University