Kisha Carter
Houston,TX
Summary
Self-motivated team player with extensive experience in customer service and operations. Proven ability to adapt quickly and build strong relationships, driving efficiency and collaboration across diverse teams.
Overview
17
17
years of professional experience
Work History
Everise
Data Entry Clerk
Houston, TX
09.2021 - 05.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
ResultsCX
Customer Service Represenative
Houston, TX
06.2013 - 02.2021
- Demonstrated respect and friendliness while assisting colleagues.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Adapted work schedule to accommodate night, weekend, and holiday shifts across night, weekend, and holiday shifts.
- Worked flexible hours across night, weekend, and holiday shifts.
Alorica
Virtual Assistance
Houston, TX
07.2008 - 12.2013
- Resolved problems, improved operations, and provided exceptional service.
- Identified issues, analyzed information, and provided solutions to problems.
- Developed and maintained courteous and effective working relationships.
- Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
Education
High School Diploma -
Evans E Worthing High School
Houston, TX05-2006
Skills
- Data management
- Customer service
- Problem-solving
- Attention to detail
- Time management
- Flexible and adaptable
- Teamwork and collaboration
- Positive demeanor
Timeline
Everise
Data Entry Clerk
09.2021 - 05.2025
ResultsCX
Customer Service Represenative
06.2013 - 02.2021
Alorica
Virtual Assistance
07.2008 - 12.2013
High School Diploma -
Evans E Worthing High School