Kisha Harrison

Optimized methods to access patient prescriptions efficiently

Performed prescription data input with specialized software.

Guarantee adherence to company and HIPAA standards.

Managed responsibilities efficiently in a constrained work period spanning 6-8 hours each week

• Welcome patients and visitors with a friendly demeanor, ensuring a positive experience.
• Verify inpatient and outpatient appointments in person or by phone using Epic.
• Assure that each patient is the top priority at all levels.
• Consistently managed 40+ weekly hours

• Processed an average of 200 customer transactions daily, including deposits, withdrawals, and check cashing, with 90% accuracy and efficiency.
• Identified and resolved discrepancies in customer accounts, resulting in a 20% reduction in errors and improved customer satisfaction.
• Assisted in training new tellers on bank policies, procedures, and software systems, ensuring smooth onboarding and integration into the team.
• Dedicated 20 to 25 hours each week in a part-time capacity