Kishona Mask
Saginaw,MI
Summary
Results-driven professional skilled in enhancing product visibility and driving revenue through effective customer engagement strategies. Proven expertise in sales processes, including display organization and inventory management. Committed to fostering store loyalty by delivering exceptional customer service and support. Recognized for high productivity and efficient task execution as an Online Grocery Associate, with strong capabilities in time management and problem-solving.
Overview
4
4
years of professional experience
Work History
Online Grocery Associate
Walmart
Saginaw, MI
04.2021 - 06.2025
- Responded promptly to inquiries from customers regarding their online grocery orders.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked closely with management team to ensure proper execution of daily operations.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Recognized by management for providing exceptional customer service.
- Taught life skills such as budgeting, time management and stress management techniques.
Education
High School Diploma -
Arthur Hill Highschool
Saginaw, MI05-2022
High School Diploma -
Saginaw Career Complex
Saginaw, MI05-2022
Skills
- Customer service
- Order fulfillment
- Inventory management
- Sales support
- Technical troubleshooting
- Supply chain coordination
- Problem solving
- Team collaboration
- Adaptability to change
- Food safety awareness
- Decision-making
- Customer relations
Timeline
Online Grocery Associate
Walmart
04.2021 - 06.2025
High School Diploma -
Arthur Hill Highschool
High School Diploma -
Saginaw Career Complex
Similar Profiles
Benjamin BrownBenjamin Brown
CAP Team 1 Associate at WalmartCAP Team 1 Associate at Walmart
Logan PowellLogan Powell
Cart Associate at WalmartCart Associate at Walmart
Rylee MarheineRylee Marheine
Seasonal Associate at WalmartSeasonal Associate at Walmart
Kiranjeet KaurKiranjeet Kaur
Deli Associate at WalmartDeli Associate at Walmart
Jason G.T. HeathJason G.T. Heath
Environmental Services Housekeeper at Heath EnvironmentalEnvironmental Services Housekeeper at Heath Environmental