Experienced staffing and direct support professional with a background in caregiver scheduling, payroll tracking, onboarding, and route planning. Known for organizing teams, supporting daily operations, and keeping client care services running smoothly.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Owner
iCARE Staffing LLC
McDonough, Georgia
04.2022 - Current
Managed daily operations of business, including hiring and training staff.
Directed and guided employees to enhance operational effectiveness and team cohesion.
Recruited candidates for open shifts, role coverage, and client staffing needs, ensuring adequate staffing for client demands.
Matched caregivers and staff with client schedules and job qualifications.
Supported onboarding, orientation, and required employment paperwork.
Maintained payroll records, timesheets, and worker assignments to ensure accurate compensation and resource allocation.
Direct Support Professional
Acumen Fiscal Agent
atlanta, Ga
01.2015 - 01.2025
Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
Assisted Acumen Fiscal Agent participants with daily living activities and personal care to enhance independence and quality of life.
Monitored client schedules and tailored support plans to adhere to Acumen Fiscal Agent guidelines, ensuring effective care delivery.
Assisted participants with medication reminders and basic health routine tasks.
Communicated care needs with families, supervisors, and Acumen Fiscal Agent coordinators.
Provided transportation for clients to medical appointments and community activities., community activities, and approved destinations.
Maintained safe home environments while following Acumen Fiscal Agent care standards.
DSP Driver
New Generation Health Care
Stockbridge, Georgia
04.2017 - 01.2021
Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
Transported New Generation Health Care clients to appointments and community activities.
Facilitated safe vehicle entry, exit, and mobility support for clients, enhancing their comfort and independence.
Followed care plans and special transportation instructions for each client.
Conducted pre-trip inspections and promptly reported vehicle safety issues to ensure compliance with safety standards.
Coordinated with care team members to communicate arrival times and specific client needs, ensuring seamless service delivery.
Documented trip details, mileage, and client transport information.