Cathy Kistler
Slidell,LA
Summary
Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Elite Orthopedics
Slidell, Louisiana
09.2021 - Current
- Facilitated patient examinations and procedures by assisting healthcare providers.
- Coordinated patient scheduling and managed follow-up appointments effectively.
- Prepared and sterilized medical equipment to ensure safety standards.
- Accurately documented patient histories and vital signs for comprehensive records.
- Educated patients on treatment plans, medications, and procedural instructions.
- Administered injections, immunizations, and treatments per physician directives.
- Maintained examination room cleanliness by restocking supplies and disposing of waste properly.
- Relayed patient messages to physicians regarding concerns, updates, or refill requests.
Medical Assistant
Ochsner Pediatrics
Slidell, LA
2007 - 2012
- Performed preliminary physical tests to accurately record results in patient history summary.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Administered rapid tests such as COVID and Strep to help clinical staff assess conditions.
- Measured patient peak flows to improve workflow efficiency.
Clerical Worker
Pearl Acres Pediatrics
Slidell, LA
2005 - 2007
- Monitored calendars and scheduled appointments based on availability and established load limits.
- Greeted visitors or callers daily to handle questions or direct to appropriate staff.
- Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
- Interpreted medical reports to apply appropriate ICD-9, CPT-4 and HCPCS codes.
- Maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third-party billing requirements.
- Added modifiers as appropriate, coded narrative diagnoses and verified diagnoses.
Education
MBA - Business Administration
University of New Orleans
New Orleans, LA12-1988
Bachelor of Arts - Business Administration
University of New Orleans
New Orleans, LA05-1986
High School Diploma -
L W Higgins
Marrero, LA05-1982
Skills
- Wound care and irrigation
- HIPAA compliance
- Proper sterilization techniques
- Understands medical procedures
- Medical terminology
- Patient scheduling
- Data entry
- Sterile technique
- Stocking supplies
- First aid
- Customer Service
Certification
- Certified Medical Assistant
- BLS Certification
References
References available upon request.
Timeline
Certified Medical Assistant
Elite Orthopedics
09.2021 - Current
Medical Assistant
Ochsner Pediatrics
2007 - 2012
Clerical Worker
Pearl Acres Pediatrics
2005 - 2007
High School Diploma -
L W Higgins
MBA - Business Administration
University of New Orleans
Bachelor of Arts - Business Administration
University of New Orleans