KITTY LIDDELL
Northville,MI
Summary
Results-driven and customer-focused sales executive with a proven track record of exceeding revenue targets and cultivating long-term relationships with large enterprise clients. Over 20 years of experience in sales, driving growth, and delivering exceptional customer experiences. Eager to leverage my expertise in building strategic partnerships to create value and drive success for a new organization. Open to exciting opportunities that challenge me to excel and contribute to the growth of a dynamic enterprise
Overview
27
27
years of professional experience
Work History
Senior Account Manager
ZoomInfo
11.2023 - Current
- Fostered strong client relationships, identifying key opportunities for upselling and cross-selling
- Collaborated with cross-functional teams to ensure seamless delivery of products and services to clients
Senior Account Director
Forrester Research Inc
01.2017 - 05.2022
- Spearheaded sales efforts for large enterprise accounts, resulting in consistent revenue growth year-over-year
- Managed complex contract negotiations with a focus on win-win solutions
- Named MVP in 2018 and 2019
- Achieved highest total sales by dollar amount in 2019
- Exceeded quota 2018 - 2021
Enterprise Account Manager
ForeSee
02.2013 - 12.2015
- Collaborated with internal teams to ensure successful onboarding of enterprise customers
- Created strategies for upsell, cross-sell and renewals in order to maximize revenue opportunities
Global Account Director
Forrester Research Inc.
07.1997 - 06.2012
- Developed and implemented strategies to drive global sales growth and increase customer satisfaction
- Managed a team of global account managers and directed their activities to meet company objectives
- Conducted regular meetings with clients to discuss strategic partnerships and identify additional revenue sources
Education
Communications - Advertising/PR
Michigan State University
06.1992
Skills
- Professional Relationships
- Strategic Account Management
- New Business Development
- Client Relationship Management
- Sales Strategy and Planning
- Customer Needs Assessment
- Revenue Growth and Target Achievement
- Business development
- Customer relations
- Partnership development
- Excellent negotiation skills
Timeline
Senior Account Manager
ZoomInfo
11.2023 - Current
Senior Account Director
Forrester Research Inc
01.2017 - 05.2022
Enterprise Account Manager
ForeSee
02.2013 - 12.2015
Global Account Director
Forrester Research Inc.
07.1997 - 06.2012
Communications - Advertising/PR
Michigan State University