Kiya Blanco
New Haven,Indiana
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level assisting and sales position. Ready to help team achieve company goals. Friendly and engaging with clients of all ages. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to help the company and the team.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
American Seniors Association
09.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Consolidated Billing
- Billing spreadsheet
- Ordering supplies
- Troubleshooting
- Transportation scheduling
Optician
Costco
FORT WAYNE, United States
10.2016 - 04.2020
- Calibrated seg heights, vertex and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
- Contacted patients when eyeglasses or contact lenses arrived in store and used tools to assist with final fitting.
Front End Associate
Costco
FORT WAYNE, United States
10.2016 - 04.2020
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Replaced merchandise stock throughout check-out lines and end-cap displays.
- Facilitated cash, check and credit transactions on cash register with 100% accuracy.
- Gathered shopping baskets and carts and relocated to designated areas.
- Worked flexible schedule and extra shifts to meet business needs.
Sales Associate, Cashier
Victoria's Secret & PINK
FORT WAYNE, United States
12.2015 - 11.2016
- Prepared large cash deposits with zero discrepancies.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Completed orders and organized product deliveries to meet customer timetables.
- Worked alongside retail representatives to enhance product presentations and advertising collateral.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Education
High School Diploma -
La Quinta High School
La Quinta, CA06.2009
Skills
- Office Cleaning
- Patient Flow
- Customer Inquiries
- Cash Register Operations
- Client Scheduling
- Insurance Carrier Applications
- Customer Data Confidentiality
- Order and Refund Processing
- Data Entry and Maintenance
- Store Opening and Closing
- Customer Service
- Sales Expertise
- Microsoft Office
- Self-Motivated
- Good listening skills
- Telephone Etiquette
- Health Care System
- Call Answering and Routing
- Outgoing Mail Preparation
- Transportation scheduling
- Consolidated billing
- Payments
- Troubleshooting
- Supply ordering
Timeline
Administrative Assistant
American Seniors Association
09.2022 - Current
Optician
Costco
10.2016 - 04.2020
Front End Associate
Costco
10.2016 - 04.2020
Sales Associate, Cashier
Victoria's Secret & PINK
12.2015 - 11.2016
High School Diploma -
La Quinta High School