Kiya Brainard
Mayfield Heights,OH
Summary
Driven professional with a proven track record at Cleveland Clinic, adept in documentation and recordkeeping, and known for exceptional analytical thinking. Excelled in quality control, enhancing team productivity by leading with high integrity. Demonstrates empathy and kindness, ensuring high customer satisfaction and efficient resource management. Skilled in Microsoft Office and data analysis, consistently achieving top performance ratings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shared Laboratory Resource Specialist I
Cleveland Clinic Main Campus
07.2023 - Current
- Perform quality control measures multiple times a day on advanced immunophenotyping instruments, and general lab equipment.
- Trained and proficient on 6 cytometers and 5 analyzing software within first 9 months of training.
- Multitask administrative duties such as inventory management, customer consultations/scheduling, and directing the team during times of high volume.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
- Monitored industry trends to stay informed about emerging technologies and best practices in resource management techniques.
Sales Associate
Target
02.2022 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Built relationships with customers to encourage repeat business.
- Communicate empathy and kindness to guests to ensure a wonderful shopping experience.
- Lead with integrity to achieve perfect ratings on all performance reviews throughout entire career.
Sterile Processing Technician
Cleveland Clinic
02.2020 - 02.2021
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Tested sterilization equipment by performing regular checks and maintenance to keep instruments in working order.
- Improved quality assurance processes by implementing documentation procedures for all stages of the sterilization process.
- Facilitated seamless communication between departments, coordinating with clinical staff on equipment needs and availability.
- Established self developed workflows for entire staff to follow to increase instrument turnover efficiency.
Education
Bachelor of Science - Health Sciences
Cleveland State University
Cleveland, OH05.2023
Skills
- Documentation and Recordkeeping
- Microsoft Office Applications
- Analytical and Critical Thinking
- Data Analysis
- Empathy and Intregrity
- Organized
- Quick Learner
- Sense of Urgency
Certification
- Certified Basic Life Support (Received June 6th 2024, Expires June 6th 2026)
Languages
Spanish
Limited Working
Timeline
Shared Laboratory Resource Specialist I
Cleveland Clinic Main Campus
07.2023 - Current
Sales Associate
Target
02.2022 - 08.2023
Sterile Processing Technician
Cleveland Clinic
02.2020 - 02.2021
Bachelor of Science - Health Sciences
Cleveland State University
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