Kiya Oliver
Baltimore,MD
Summary
Knowledgeable certified medical assistant with exceptional background over several years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Assistant
Columbia Medical Practice
Columbia, Md
06.2024 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
Patient Service Coordinator
Medstar Health
Baltimore , Md
05.2024 - 06.2024
- Greeted patients and visitors in a friendly and professional manner.
- Ensured medical records were accurately updated with patient information.
- Assisted with scheduling appointments for patients.
- Provided administrative support to physicians, nurses, and other healthcare personnel.
- Processed referrals for specialty care services as needed.
- Answered questions from patients regarding their accounts and billing inquiries.
- Maintained accurate documentation of patient visits and follow-up care plans.
Patient Transporter
Sinai Hospital of Baltimore
Baltimore , MD
11.2021 - 02.2023
- Communicated effectively with physicians, nurses, and other healthcare personnel regarding patient care needs.
- Delivered specimens to laboratory departments according to established procedures.
- Followed all safety guidelines while transporting patients in a wheelchair or bed.
- Operated lift devices such as stair chairs safely and efficiently.
- Educated patients on safe transfer techniques while preparing them for transport.
Education
Some College (No Degree) - Psychology
Coppin State University
Baltimore, MDSkills
- Medical Terminology
- Data Entry
- HIPAA Compliance
- Patient Scheduling
- Vital Sign Monitoring
- Electronic Medical Records
- Conflict resolution abilities
- Specimens collection and processing
- Immunization Administration
- CPR
Certification
- Basic Life Support (BLS) - American Heart Association.
Timeline
Medical Assistant
Columbia Medical Practice
06.2024 - Current
Patient Service Coordinator
Medstar Health
05.2024 - 06.2024
Patient Transporter
Sinai Hospital of Baltimore
11.2021 - 02.2023
Some College (No Degree) - Psychology
Coppin State University
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