Kiya Sandoval
San Jose
Summary
Detail-oriented Medical Assistant with expertise in medical terminology, patient care coordination, and clinical documentation. Proven ability to streamline operations and foster strong patient relationships, ensuring high-quality care in fast-paced environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Assistant
Stanford Medicine Children Health Pediatrics
Los Altos, CA
04.2025 - Current
- Assisted in patient intake procedures, ensuring accurate collection of medical histories and insurance information.
- Prepared examination rooms by sterilizing instruments and arranging necessary medical supplies for procedures.
- Assisted patients with check-in processes and appointment scheduling.
- Checked patient insurance, demographic, and health history to keep information current.
- Coordinated appointment scheduling, optimizing clinic flow to enhance patient experience and reduce wait times.
- Maintained electronic health records with attention to detail, ensuring compliance with privacy regulations and accuracy standards.
- Participated in training sessions to enhance clinical skills and stay updated on pediatric care best practices.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Medical Assistant
Arti Pediatrics
Mountain View, CA
03.2024 - 04.2025
- Managed coordination between front and back office teams to optimize communication and operational processes.
- Performed medical records management, including filing, organizing and scanning documents.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Prepared lab specimens for diagnostic evaluation.
Server
The Counter Burger
Cupertino, CA
09.2023 - 06.2024
- Provided exceptional customer service in fast-paced dining environment.
- Processed orders accurately using point-of-sale systems.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining area and utensils.
- Trained new servers on menu items and service protocols.
- Resolved customer complaints effectively to ensure repeat business.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Served food and beverages promptly with focused attention to customer needs.
Education
Associate of Science - Kinesiology
San Jose City College
San Jose, CA05-2023
High School Diploma -
Gunderson High School
South San Jose 05-2020
Medical Assistant Certification - Medical Assisting
Silicon Valley Career Technical Education
San Jose 02-2020
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Medical terminology
- EMR / EHR
- Clinical documentation
- Data entry
- CPR
- Compassionate
- Immunization administration
- Laboratory specimen collection
- Insurance verification
- Medical records management
- Patient care coordination
- Medical supply inventory
- Medical office administration
- Medical billing and coding
Accomplishments
- Attended multiple speaking engagements and public appearances as a representative of San Jose City College Student Athlete.
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Certification
- CCMA - Certified Clinical Medical Assistant
- First Aid/CPR Certified
medical assistant
Dedicated Medical Assistant with three years of experience providing compassionate care in fast-paced clinical settings. Proven track record of improving patient throughput by 12% through efficient rooming and pre-charting. Expert in Administering vaccinations, vitals, and maintaining sterile environments, always ensuring patient feel heard and safe during their most vulnerable moments
Timeline
Medical Assistant
Stanford Medicine Children Health Pediatrics
04.2025 - Current
Medical Assistant
Arti Pediatrics
03.2024 - 04.2025
Server
The Counter Burger
09.2023 - 06.2024
Associate of Science - Kinesiology
San Jose City College
High School Diploma -
Gunderson High School
Medical Assistant Certification - Medical Assisting
Silicon Valley Career Technical Education