Kiya’Lee Kelley
Loveland,CO
Summary
Proven track record of enhancing customer satisfaction and streamlining online grocery operations, showcasing strong order accuracy and customer engagement skills. Demonstrated ability to exceed deadlines, significantly improving pickup efficiency. Excelled in maintaining organized environments, both in retail and educational settings, highlighting flexibility and a keen attention to detail.
Overview
1
1
year of professional experience
Work History
Online Grocery Associate
Walmart
01.2024 - 03.2024
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
Overnight Stocker
Walmart
10.2023 - 01.2024
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Student Sweeper
Poudre School District
03.2023 - 05.2023
- Contributed to a positive learning environment through maintaining a clean and organized campus.
- Participated in regularly scheduled meetings with other sweepers and supervisory staff to discuss progress updates and suggestions for improvement.
- Exhibited strong attention to detail while performing routine cleaning tasks, contributing to overall campus aesthetics.
- Provided assistance in setting up chairs, tables, stages or other necessary equipment for school events, directly contributing to event success and functionality.
Education
Poudre High School
Fort Collins, CO05.2023
Skills
- Customer Engagement
- Flexible scheduling
- Order Accuracy
- Complaint resolution
Timeline
Online Grocery Associate
Walmart
01.2024 - 03.2024
Overnight Stocker
Walmart
10.2023 - 01.2024
Student Sweeper
Poudre School District
03.2023 - 05.2023
Poudre High School
Similar Profiles
Braden MooreBraden Moore
Team Member at WalmartTeam Member at Walmart
Santrena StanleySantrena Stanley
Customer Service Manager at WalmartCustomer Service Manager at Walmart
Preet ShahPreet Shah
Lead Certified Pharmacy Technician at WalmartLead Certified Pharmacy Technician at Walmart
Aisha KhaledAisha Khaled
Digital Personal Shopper at WalmartDigital Personal Shopper at Walmart
Jason Sean Gooden IIJason Sean Gooden II
Hourly Manager at Parry's PizzeriaHourly Manager at Parry's Pizzeria