Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kizia Michael

East Meadow,NY

Summary

Results-driven Pharmacy Technician with a strong foundation in customer service gained through prior experience as a cashier in a fast-food setting. Proven ability to accurately dispense medications, process prescription orders, and maintain a well-organized pharmacy environment. Skilled in using prescription processing software, ensuring compliance with regulations, and providing exceptional customer service to healthcare professionals and patients. Detail-oriented and adaptable, with a commitment to accuracy and efficiency. Adept at multitasking in a fast-paced environment, contributing to improved inventory control and overall pharmacy operations. Committed to continuous learning and development in the pharmaceutical field.

Overview

2
2
years of professional experience

Work History

Pharmacy Technician

Walgreens
11.2023 - Current
  • Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Streamlined prescription processing with accurate data entry and verification of patient information.

Cashier

Burger King
01.2022 - 11.2023
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Used POS system to enter orders, process payments and issue receipts.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Stocked, tagged and displayed merchandise as required.
  • Upsold additional products and services to customers, increasing revenue.
  • Worked with floor team and managers to meet wide range of customer needs.

Education

Bachelor of Science - Bioscience

Nassau Community College
Garden City, NY
05.2026

No Degree -

Albany High School
Albany, NY
06.2022

Skills

  • Dispensing Medications
  • Verifying orders
  • Interpreting orders
  • Patient Profile Setup
  • Mathematical Aptitude
  • Pharmacy Ethics
  • Supply Restocking
  • Team Collaboration

Languages

English
Native or Bilingual
Urdu
Native or Bilingual
Hindi
Native or Bilingual
Spanish
Professional Working

Timeline

Pharmacy Technician

Walgreens
11.2023 - Current

Cashier

Burger King
01.2022 - 11.2023

Bachelor of Science - Bioscience

Nassau Community College

No Degree -

Albany High School

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Kizia Michael