Summary
Overview
Work History
Education
Skills
References
Timeline
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Kizzanna Nicholson

Chicago,IL

Summary

Dynamic professional with over 4 years of customer service excellence, notably at Starbucks, where I enhanced customer satisfaction and mentored new staff. Skilled in cash handling and problem-solving, I thrive in fast-paced environments, demonstrating strong communication and teamwork. Proven adaptability and a keen eye for detail underscore my commitment to surpassing employer expectations.

Overview

5
5
years of professional experience

Work History

Barista

Starbucks
Chicago, IL
05.2024 - Current
  • Provided excellent customer service in a high-volume environment, assisting hundreds of customers daily.
  • Accurately handled transactions, customized orders, and resolved customer concerns efficiently.
  • Maintained cleanliness and organization to meet health and safety standards.
  • Trained and mentored new team members to improve store operations.

Sales Floor Associate

Walmart
Justice, IL
03.2020 - 08.2023
  • Assisted customers with locating products, answering questions, and ensuring a positive shopping experience.
  • Managed inventory restocking, organized merchandise displays, and maintained store cleanliness.
  • Provided cashier support during peak hours, handling transactions quickly and accurately.
  • Collaborated with team members to meet daily sales and customer service goals.

Education

Biological Sciences

Arizona State University
Tempe, AZ

Skills

  • 4 years of customer service experience
  • Strong communication and problem-solving skills
  • Ability to handle high-pressure situations
  • Experience with cash handling and transactions
  • Teamwork and collaboration in fast-paced settings
  • Attention to detail and organization
  • Adaptability and quick learning

References

References available upon request.

Timeline

Barista

Starbucks
05.2024 - Current

Sales Floor Associate

Walmart
03.2020 - 08.2023

Biological Sciences

Arizona State University

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Kizzanna Nicholson