Kizzer Smith
Cleveland,MS
Summary
Dynamic General Manager with a proven track record at McDonald's Restaurant, excelling in employee training and budget management. Spearheaded initiatives that enhanced productivity and fostered a collaborative environment, resulting in improved performance evaluations. Expert in inventory control and dedicated to delivering exceptional customer service while achieving organizational goals.
Overview
30
30
years of professional experience
Work History
Vice President
Delta Barber Academy
Ruleville, MS
05.2023 - Current
- Developed and executed strategic plans to support the vision of the organization.
- Developed and implemented strategic plans to achieve company objectives.
- Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
General Manager
McDonald's Restaurant
Cleveland, MS
08.1995 - Current
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Guided management and supervisory staff to promote smooth operations.
- Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
- Trained employees on duties, policies and procedures.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Prepared staff work schedules and assigned team members to specific duties.
- Monitored progress by establishing plans, budgets and measuring results.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
Education
Graduate Certificate - Hamburgerology
Hamburger University
Chicago, IL06-2000
Some College (No Degree) - Business Administration
MDCC
Moorhead, MSSkills
- Employee training
- Budget management
- Inventory control
- Payroll administration
- Customer service
- Performance evaluation
Accomplishments
Outstanding General Manager of the Year award 1999-2023
Ray Kroc nominee 2022, 2023, 2024
Timeline
Vice President
Delta Barber Academy
05.2023 - Current
General Manager
McDonald's Restaurant
08.1995 - Current
Graduate Certificate - Hamburgerology
Hamburger University
Some College (No Degree) - Business Administration
MDCC
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