Kizzy Stokes
Crenshaw,MS
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Inventory Clerk
Mullen Automotive
02.2024 - 03.2025
- Maintained inventory count, tracked usage, and documented variances
- Assisted in physical inventories, verifying counts against existing records for improved accuracy in reporting data
- Facilitated smooth communication between departments regarding inventory needs and adjustments, leading to better overall efficiency in operations
- Completed physical inventory counts each month
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
Production Technician
Mullen Automotive
02.2023 - 02.2024
- Troubleshot equipment malfunctions quickly to minimize disruptions in production schedules
- Trained new team members on equipment operation, safety protocols, and company policies, fostering a skilled workforce
- Assisted in quality control measures by performing routine inspections of products against established standards
- Performed setup of production equipment to establish optimal performance
Senior Package Handler
Amazon
10.2021 - 01.2023
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Assembled, sealed, and loaded packages into correct trucks.
Quality Control Inspector
Associated Wholesale Grocers Inc.
08.2011 - 10.2021
- Communicated with production team members about quality issues.
- Performed visual inspections and non-destructive tests where appropriate.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Completed precise measurements using special tools.
- Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
Education
Associate's Degree - Business Administration
Hinds Community College
01.2007
High School Diploma -
North Pinola High School
01.1997
Skills
- Customer satisfaction measurement
- Exceptional customer service
- Hospitality service expertise
- Memory retention
- Inventory organization
- Shipping and receiving
- Sales training procedures
- Salesforce proficiency
Certification
ServSafe Certification
Timeline
Inventory Clerk
Mullen Automotive
02.2024 - 03.2025
Production Technician
Mullen Automotive
02.2023 - 02.2024
Senior Package Handler
Amazon
10.2021 - 01.2023
Quality Control Inspector
Associated Wholesale Grocers Inc.
08.2011 - 10.2021
High School Diploma -
North Pinola High School
Associate's Degree - Business Administration
Hinds Community College
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