Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Kenneth Miller Jr

Upper Marlboro,MD

Summary

A diligent and experienced hard worker with the ability to quickly adapt to any work environment. Looking for a well established company to execute exceptional skills as needed. Implements strategic and tactical marketing campaigns to drive engagement and sales. Bringing solid history of success in boosting program operations efficiency, conversion rates and performance. Well-versed in both online and traditional marketing approaches.

Overview

6
6
years of professional experience

Work History

Marketing Strategist

Shooters Sports
07.2023 - Current
  • Pushing and stocking items to sales floor
  • Complete RFID scans in GM areas and system audit functions, ensuring inventory accuracy
  • Complete daily and weekly backroom audits
  • Provide service and shopping experience that meets needs of guest., Assistant creative design ⁃ Sales management
  • Targeted both offline and online consumers by designing multi-pronged, comprehensive marketing strategy.

Package handler

United Postal Service, UPS
11.2022 - 03.2023
    • Scan and label packages to determine correct grouping ⁃ Hand-to-surface methods when sorting packages ⁃ Ability to lift and carry heavy loads (max 70 lbs) ⁃ Identify errors in packaging information, defects, and any discrepancies ⁃ Collaborating with other warehouse personnel to ensure work efficiency.
    • Removed jams and unblocked conveyor system to maintain flow of goods.
    • Assisted in receiving, stocking and distribution of merchandise.

Head Cashier/Cook, Fulfillment

BJ's Restaurant & Brewhouse
09.2021 - 12.2022
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Managed register of up to $8,000/daily.

Customer Service Associate

Wawa
04.2022 - 10.2022
  • General Housekeeping ⁃ Customer service ⁃ Cashier register duties
  • Provided training and support to new associates to help provide high-quality customer service.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.

Cashier/Team Member

Chick-Fil-A
05.2017 - 06.2021
  • Maintain cleanliness of store -Provide top quality customer service -Handle distribution & preparation of food orders -Perform cashier duties
  • Operated register to process payments and collect cash payment for order totals.
  • Assisted with inventory counts and stocking of merchandise.

Education

Business Administration & Entertainment

Bowie State University
Bowie, MD

High School Degree - Business Administration And Management

Bowie State University
Bowie, MD
06.2025

Skills

    • Food Service/Preparation
    • Cash Handling/Cashier
    • Order Picking/Fulfillment
    • Merchandising
    • POS/Sales
    • Organization
      • Customer service driven
      • Multitasking
      • Hospitality/Leadership skills/Management
      • Digital Content Development
      • Multimedia Presentations

Additional Information

  • AWARDS, Shiloh Baptist Church Scholarship (Fall 2021 & Winter 2022) - $1,200 awarded for volunteer service, and college funds

Timeline

Marketing Strategist

Shooters Sports
07.2023 - Current

Package handler

United Postal Service, UPS
11.2022 - 03.2023

Customer Service Associate

Wawa
04.2022 - 10.2022

Head Cashier/Cook, Fulfillment

BJ's Restaurant & Brewhouse
09.2021 - 12.2022

Cashier/Team Member

Chick-Fil-A
05.2017 - 06.2021

Business Administration & Entertainment

Bowie State University

High School Degree - Business Administration And Management

Bowie State University

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Kenneth Miller Jr