KIMBERLY HALLSTROM
Tacoma,WA
Summary
I am an adaptable professional with 30+ years of experience in customer service and inside sales. I have spent the last 20 years handling the Panasonic Vent fan line for ESA and look forward to utilizing my Panasonic vent fan knowledge, sales skills and clerical abilities to successfully fill the Customer Service Representative position with Panasonic Eco Solutions North America.
Overview
25
25
years of professional experience
Work History
Inside Sales Representative
Electrical Sales Associates
Kent, WA
04.2004 - Current
- Initiate and respond to daily telephone and email correspondence to assist customers with project quotes and applying the correct product for their applications
- Order follow up and troubleshooting delivery issues as needed
- Obtaining documents and information for job submittals utilizing electronic and hard copies of literature
- Creating excel spread sheets to assist outside salesmen for job quote follow up and advise manufactures we represent with status on sales opportunities
- Data entry to process customer orders
- Examining and prioritizing tasks throughout the day.
Office Manager
Evergreen Pacific Electric Company
Puyallup, WA
01.2000 - 04.2004
- Accounts Payable
- Accounts Receivable
- Payroll
- Quarterly business and payroll taxes
- Solely responsible for organizing and implementing a proficient system for A/P, A/R, Payroll and Quarterly taxes.
Education
Some College (No Degree) - NACM/CFDD - CREDIT MANAGEMENT
Tacoma Community College
Tacoma, WA2000
High School Diploma -
Mount Tahoma High School
Tacoma, WA06.1989
Skills
- Microsoft Office
- Data Entry
- Service Prioritization
- Clear and Articulate Phone Manner
- Email and Phone Etiquette
- Customer Service
- Verbal and Written Communication
- Problem Resolution
- Training and Coaching
- Salesforce experience as PESNA sales rep
Timeline
Inside Sales Representative
Electrical Sales Associates
04.2004 - Current
Office Manager
Evergreen Pacific Electric Company
01.2000 - 04.2004
Some College (No Degree) - NACM/CFDD - CREDIT MANAGEMENT
Tacoma Community College
High School Diploma -
Mount Tahoma High School
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