Integris, dedicated and committed Sales and Customer Service Representative with a strong focus on relationship building, marketing initiatives and strategic sales. Proven ability to listen and provide customer satisfaction through personalized service.
Overview
17
17
years of professional experience
Work History
Sales Representative
Pence Ag
Lafayette, IN
08.2016 - Current
Developed and maintained strong customer relationships to drive sales growth from zero to 50+ customers.
Collaborated with cross-functional teams to enhance product offerings and services.
Delivered personal proposals and product presentations tailored to each farm's operational needs.
Negotiated contracts and pricing agreements to maximize profitability for clients.
Trained interns on sales representatives best practices and industry standards.
Analyzed personal sales data to refine strategies and achieve quarterly targets and annual growth.
Generated upselling and cross-selling opportunities with creative marketing tactics.
Expanded customer base through cold calling, networking, and relationship building.
Increased company purpose with a new branding, identifying and targeting all facets of the business.
Mentored 5 Purdue sales students, 2 Ivy Tech sales students and 1 High School student.
Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Development Director
Lafayette Christian School
Lafayette, IN
08.2009 - 08.2016
Led strategic planning initiatives to enhance fundraising efforts and community engagement.
Oversaw a 7.2 million capital campaign for school Jr.High expansion.
Managed fundraising committees to increase donor retention and relationships.
Established partnerships with local businesses to expand support for school initiatives.
Secured major gifts from high net worth individuals through cultivation efforts, tailored proposals, and stewardship activities.
Cultivated cooperation through regular meetings designed to foster inter-team camaraderie.
Enhanced donor relationships with personalized communication plans and regular updates on project progress.
Education
Bachelor of Science - Business Emphasis Marketing
Milligan College
Johnson City, TN
Skills
Customer relationship building
Providing exceptional customer service
Interpersonal communication skills
Listening
Product and service knowledge
Sales presentations and closings
Sales strategy development
Customer retention
Brand Marketing
Upselling and cross selling upon objections
Relationship selling
Building community
Performance tracking
Marketing product diversity
Timeline
Sales Representative
Pence Ag
08.2016 - Current
Development Director
Lafayette Christian School
08.2009 - 08.2016
Bachelor of Science - Business Emphasis Marketing
Milligan College
Community Involment
Attend and support 4-Her's with supplies, snacks and meals during livestock shows and fairs.
Provide and serve meals annually to Homeless Urban ministry.
Host for 5 fundraisers for cancer patients and/or cancer survivors.