Summary
Overview
Work History
Education
Skills
Languages
Awards
Timeline
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Klaireth Espindola

Champaign,IL

Summary

Dedicated professional with proven performance in management, leadership, and communication. Excels in understanding customer needs to ensure excellent customer experience. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

Overview

7
7
years of professional experience

Work History

Life Insurance Agent

American Income Life Insurance Company
Williams, CA
03.2024 - Current
  • Developed and maintained relationships with clients to ensure customer satisfaction.
  • Provided personalized service to clients by phone, email, or in-person meetings.
  • Negotiated terms of policy with clients to ensure maximum benefit for both parties.
  • Upsold products to policyholders and potential new clients.

SALES ASSOCIATE SPECIALIST

Honolulu Jewelry Company
Honolulu
09.2022 - 10.2023
  • Accurately tracked sales data through the use of spreadsheets and other software programs
  • Gained experience in customer service, resolving customer complaints and inquiries with a positive attitude
  • Utilized sales strategies to increase average purchase amounts
  • Arranged in-person meetings and visited with clients to improve the success of sales
  • Collaborated with other departments within the organization to ensure smooth operations throughout the store
  • Cultivated relationships with new and existing customers to drive sales.

SALES ASSOCIATE

Maui Divers Jewelry
Wahiawa
02.2020 - 09.2022
  • Developed an in-depth understanding of the product/company and was able to effectively communicate product knowledge to customers
  • Successfully achieved personal monthly sales goals by actively engaging with customers and promoting products and services
  • Mastered point-of-sale systems, including cash register operations and credit card processing
  • Developed strong interpersonal skills to effectively communicate with customers and coworkers
  • Trained new employees on company policies and strong sales techniques.

SHIFT LEAD

Gyro Shack
Lakewood
10.2017 - 01.2019
  • Complied with company standards and policies, setting an example for team members
  • Coordinated daily tasks and assigned duties to staff members in accordance with company policies
  • Ensured compliance with all health codes and sanitation guidelines during food preparation
  • Collaborated with upper management on projects related to marketing initiatives or policy changes
  • Maintained accurate records of employee attendance, sales figures, cash flow and stock inventory levels.

Education

ACCOUNTING -

Leeward Community
12.2020

PHILOSOPHY -

Pierce Community College
01.2019

Bachelor of Arts - Business Administration

Regent University
Virginia Beach, VA

Skills

  • Sales Expertise
  • Operational Efficiency
  • Teamwork and Collaboration
  • Documentation and Recordkeeping
  • Excellent Written and Verbal Communication
  • Outbound Telemarketing
  • Speech Clarity
  • Appointment Scheduling

Languages

Spanish, Fluent

Awards

  • Leadership Certification (School) 2013-2017
  • Athletic Certification (School) 2013-2017
  • FFA Certification (School) 2013-2017
  • Outstanding Professional (Work) 2018
  • Highest Sales (Work) 2021
  • Leadership Certification (Church) 2023
  • National Coach Training Certification (Soccer Coach) 2023

Timeline

Life Insurance Agent

American Income Life Insurance Company
03.2024 - Current

SALES ASSOCIATE SPECIALIST

Honolulu Jewelry Company
09.2022 - 10.2023

SALES ASSOCIATE

Maui Divers Jewelry
02.2020 - 09.2022

SHIFT LEAD

Gyro Shack
10.2017 - 01.2019

ACCOUNTING -

Leeward Community

PHILOSOPHY -

Pierce Community College

Bachelor of Arts - Business Administration

Regent University

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Klaireth Espindola