Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tony Hoffman

Amarillo,TX

Summary

Certified Training Manager with background in implementing diverse training programs for varied business sectors. Known for strong leadership and project management skills, emphasizing strategic planning and effective communication. Successful track record in improving employee performance through innovative training techniques, contributing significantly to overall organizational growth.

Overview

7
7
years of professional experience

Work History

Certified Training Manager

Driven Brands
Amarillo, TX
07.2020 - Current
  • Recruited and trained new employees to meet job requirements.
  • Implemented quality control measures to uphold company standards.
  • Analyzed business performance data and forecasted business results for upper management.
  • Proposed or approved modifications to project plans.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Collaborated with senior leadership to develop a vision and plan for successful implementation of changes.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Worked closely with external vendors and consultants when necessary in order to provide additional expertise or resources needed for successful execution of projects.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Drained motor oil, changed oil filters and fuel filters.
  • Checked fluid levels, replaced filters, and topped off fluids as necessary.
  • Performed complete vehicle maintenance inspections and tapped off fluid levels.
  • Answered questions regarding vehicle maintenance and recommended necessary repair work to keep vehicles operating properly.

Assistant Store Manager

Toot N Totum
Amarillo, TX
05.2019 - 07.2020
  • Assisted in continuous development of effective store associates to achieve desired sales and results.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Managed day-to-day operations including scheduling shifts, assigning tasks.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.

Apprentice Electrician

AC-DC electric
Amarillo, TX
06.2018 - 05.2019
  • Operated hand and power tools and diagnostic equipment to complete various aspects of jobs.
  • Installed new electrical components, fixtures and motors.
  • Assisted in troubleshooting problems with various types of control systems.
  • Developed comprehensive knowledge of electrical codes and the principles
  • Supported journeyman and master electricians in maintaining, operating and repairing electrical systems.
  • Maintained organization, cleanliness and safety in work areas.
  • Fabricated parts according to specifications using hand and power tools.
  • Verified measurements and made accurate cuts to avoid wasting materials on job sites.

Education

High School Diploma -

Canyon High School
Canyon, TX
05-2018

Skills

  • Adaptive learning
  • Performance assessment
  • Employee engagement
  • Learning management systems
  • Coaching techniques
  • Strategic thinker
  • Leadership training
  • Budget administration
  • Business administration
  • Exceptional communicator
  • Supply control
  • Customer service
  • Invoicing
  • Store operations
  • Employee motivation
  • POS systems
  • Vehicle inspection

Timeline

Certified Training Manager

Driven Brands
07.2020 - Current

Assistant Store Manager

Toot N Totum
05.2019 - 07.2020

Apprentice Electrician

AC-DC electric
06.2018 - 05.2019

High School Diploma -

Canyon High School

Similar Profiles

CREATE PROFILE
Tony Hoffman