Summary
Overview
Work History
Education
Skills
References
Accomplishments
Certification
Timeline
Generic

Klarissa Monroy

San Juan

Summary

Proactive Case Manager with strong skills in service planning and client assessment. Known for effective communication and collaboration, contributing to the development of tailored care plans that drive positive client outcomes.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Case Manager

Tropical Texas Behavioral Health
Edinburg
07.2023 - 08.2025
  • Assessed client needs and developed individualized service plans.
  • Coordinated referrals to community resources and support services.
  • Monitored client progress and adjusted care plans as needed.
  • Facilitated communication between clients, families, and treatment teams.
  • Documented client interactions and maintained comprehensive case files.
  • Educated clients on available mental health resources and coping strategies.
  • Conducted regular follow-up visits to ensure compliance with treatment goals.
  • Participated in multidisciplinary team meetings to discuss client cases and strategies.

Door Dasher

DoorDash
Pharr
06.2023 - 10.2024
  • Delivered food orders promptly to ensure customer satisfaction.
  • Managed order pickups and drop-offs efficiently throughout the delivery area.
  • Communicated with customers to confirm order details and address concerns.
  • Navigated routes using GPS applications for timely deliveries.
  • Maintained a clean and organized vehicle for safe transportation of food items.

After School Program

Vanguard Academy Charter School
Pharr
09.2021 - 08.2023
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Provided support and guidance to students to maintain a collaborative school environment.

Classroom Monitor

Vanguard Academy Charter School
Pharr
09.2021 - 08.2022
  • Supervised classroom activities to maintain a safe and productive learning environment.
  • Assisted teachers in managing student behavior and promoting positive interactions.
  • Monitored student behavior, intervening when necessary to maintain a safe and productive learning environment.
  • Maintained an orderly atmosphere in the classroom by enforcing school rules and regulations.
  • Supervised cafeteria, playgrounds, hallways and other areas of the school during lunchtime or recess periods.

Education

Bachelor of Science - Psychology

The University of Texas Rio Grande Valley
Edinburg, TX
05-2023

High School Diploma -

PSJA Bears High School
San Juan, TX
06-2020

CNA Certification - Nursing

Rio Grande Valley College
Pharr, TX
04-2019

Skills

  • Case assessment
  • Service planning
  • Resource coordination
  • Progress monitoring
  • Client education
  • Community outreach

References

  • Jennifer Garza, Phone #:(956)-457-8476
  • Jaelynn Garza, Phone #:(956)-457-8479
  • Yesenia De Alba, Phone #:(956)-616-1169 Email: yeseniadealba@aol.com

Accomplishments

  • Received CNA certification from RGV college in Edinburg, TX.

Certification

  • CPR certified
  • ASIST certified

Timeline

Case Manager

Tropical Texas Behavioral Health
07.2023 - 08.2025

Door Dasher

DoorDash
06.2023 - 10.2024

After School Program

Vanguard Academy Charter School
09.2021 - 08.2023

Classroom Monitor

Vanguard Academy Charter School
09.2021 - 08.2022

Bachelor of Science - Psychology

The University of Texas Rio Grande Valley

High School Diploma -

PSJA Bears High School

CNA Certification - Nursing

Rio Grande Valley College

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