Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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Klaudia Sulvova

Klaudia Sulvova

Zupkov

Summary

Dedicated professional with over a decade of diverse experience, consistently achieving high standards of excellence across multiple roles. Proven ability to collaborate effectively within teams, driving reliable results while adapting to the evolving needs of dynamic environments. Expertise includes customer service, leadership, communication, strategic planning, and problem-solving in various business landscapes, including multicultural institutions. Committed to fostering positive relationships and enhancing organizational performance through innovative solutions and a proactive approach.

Overview

19
19
years of professional experience

Work History

HR Manager

High Sierra Pools
Arlington, VA
10.2025 - Current

Supports HR operations by assisting with recruitment, hiring, and daily departmental tasks. Maintains employee records, helps ensure compliance with policies and legal requirements, and provides guidance to staff and operations. Assists with workforce planning, scheduling, employee engagement, and process improvements while supporting talent attraction efforts. Promotes communication, handles administrative duties, and upholds company values, safety, and efficiency.

Assistant HR Manager

High Sierra Pools
Arlington, VA
03.2024 - 10.2025

Leads HR operations by managing recruitment, hiring, onboarding, and HR staff. Ensures compliance with employment laws and company policies while maintaining accurate records and payroll processes. Builds partnerships to support recruiting, promotes employee engagement, and works with management to improve staffing and performance. Focuses on communication, company values, and maintaining a safe and efficient workplace.

Staffing Coordinator

High Sierra Pools
Arlington, VA
01.2022 - 10.2024

Supports Human Resources and daily operations by coordinating staff assignments, managing scheduling and payroll processes, and ensuring employees are properly onboarded and ready to work. Maintains accurate records, assists with hiring needs, resolves employee concerns, and collaborates with supervisors to optimize staffing. Contributes to administrative tasks, company programs, and events while upholding company standards, compliance, and safety at all times.

Area Supervisor

High Sierra Pools Inc.
Washington D.C.
04.2016 - 10.2022

Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.

Independent Contractor

Klaudia Sulvova
Horne Hamre, Slovakia
01.2017 - 04.2019

Business intermediary services - coordinated project timelines and deliverables, ensuring alignment with client expectations and operational goals.

Swimming Pool Servicer

Aquasafe Pool Management
Hanover, MD
05.2015 - 10.2015

Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.

Concierge

Spa Sklené Teplice
Sklené Teplice, Slovakia
10.2015 - 02.2016

Managed appointment scheduling and coordinated services to optimize client flow and satisfaction.

Lifeguard

High Sierra Pools
Sterling, VA
05.2014 - 09.2014

Bartender Shift Manager

Ledra Beach Hotel
Paphos, Cyprus
04.2007 - 09.2011

Led a team of bartenders to deliver exceptional guest experiences through effective service and personalized engagement.

Education

Master of Arts - Russian/Business And Intercultural Communication

Constantine The Philosopher in Nitra
Nitra, Slovakia
05-2014

Bachelor Degree - East Slavic Languages and Cultures

Constantine the Philosopher in Nitra
Nitra, Slovakia
05-2012

Graduated from Hotel Academy - undefined

Stredna odborna skola sluzieb a obchodu
Ziar nad Hronom, Slovakia
05-2009

Skills

  • Customer service
  • Problem-solving
  • Responsibility
  • Leadership
  • Goal-oriented mindset
  • Client relationship building
  • Conflict resolution
  • Workflow management
  • Documentation and reporting
  • Attention to detail
  • Strong work ethic
  • Team collaboration
  • Multitasking and organization

LANGUAGES

English | Advanced
Russian | Intermediate
German | Elementary

Timeline

HR Manager

High Sierra Pools
10.2025 - Current

Assistant HR Manager

High Sierra Pools
03.2024 - 10.2025

Staffing Coordinator

High Sierra Pools
01.2022 - 10.2024

Independent Contractor

Klaudia Sulvova
01.2017 - 04.2019

Area Supervisor

High Sierra Pools Inc.
04.2016 - 10.2022

Concierge

Spa Sklené Teplice
10.2015 - 02.2016

Swimming Pool Servicer

Aquasafe Pool Management
05.2015 - 10.2015

Lifeguard

High Sierra Pools
05.2014 - 09.2014

Bartender Shift Manager

Ledra Beach Hotel
04.2007 - 09.2011

Bachelor Degree - East Slavic Languages and Cultures

Constantine the Philosopher in Nitra

Graduated from Hotel Academy - undefined

Stredna odborna skola sluzieb a obchodu

Master of Arts - Russian/Business And Intercultural Communication

Constantine The Philosopher in Nitra