Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yaa Dapaah

Dumfries,VA

Summary

HR professional with significant expertise in human resources management, bringing value through strategic HR initiatives and employee development programs. Known for fostering collaborative environments and delivering consistent results. Skilled in talent acquisition, policy development, and effective communication.

Overview

14
14
years of professional experience

Work History

HR Manager

SenCura Homecare
05.2022 - 11.2024
  • Streamlined HR processes for increased efficiency with the use of HRIS systems.
  • Improved workplace culture through the development and implementation of diversity initiatives.
  • Supported business growth by developing talent acquisition strategies that targeted top industry professionals.
  • Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues.

Assistant Shift Supervisor

Northern Virginia Juvenile Detention Center
08.2019 - 03.2022
  • Facilitated open communication channels between staff members and management, fostering a positive work atmosphere conducive to collaboration.
  • Enhanced team morale by consistently recognizing outstanding performance and providing constructive feedback for areas of improvement.
  • Coordinated staff schedules, ensuring adequate coverage during peak hours while minimizing overtime costs.
  • Trained new hires in their roles effectively which led to faster integration into the team dynamic.

Personal Care Assistant

Assure Home Healthcare
07.2017 - 08.2019
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Contributed to a positive home atmosphere by engaging clients in conversation and recreational activities tailored to their interests.

Assistant Store Manager

Foot Locker
04.2011 - 08.2017
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.

Education

Certification - Certified Nursing Assistant

Excel Health Institute

Master of Science - Human Resources Management

Strayer University
Arlington, VA
07.2019

Bachelor of Science - Criminal Justice

Virginia State University
Petersburg, VA
05.2013

High School Diploma -

Jeb Stuart High School
Falls Church, VA
06.2008

Skills

  • CPR certified
  • HR legal compliance
  • First aid knowledge
  • Performance monitoring
  • Documentation
  • Complex Problem-Solving
  • Multitasking and Organization
  • HR processes
  • Employee Retention
  • Employee evaluations
  • Recruitment Strategies
  • Staff Scheduling
  • Problem-solving
  • Customer service
  • Customer experience
  • Customer service and engagement

Timeline

HR Manager

SenCura Homecare
05.2022 - 11.2024

Assistant Shift Supervisor

Northern Virginia Juvenile Detention Center
08.2019 - 03.2022

Personal Care Assistant

Assure Home Healthcare
07.2017 - 08.2019

Assistant Store Manager

Foot Locker
04.2011 - 08.2017

Certification - Certified Nursing Assistant

Excel Health Institute

Master of Science - Human Resources Management

Strayer University

Bachelor of Science - Criminal Justice

Virginia State University

High School Diploma -

Jeb Stuart High School
Yaa Dapaah