Yaa Dapaah
Lorton,VA
Summary
Reliable care provider enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.
Overview
7
7
years of professional experience
Work History
HR Manager
SenCura Homecare
05.2022 - 03.2024
- Streamlined HR processes for increased efficiency with the use of HRIS systems.
- Improved workplace culture through the development and implementation of diversity initiatives.
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Ensured legal compliance with labor laws by conducting regular audits and updating policies as necessary.
- Supported business growth by developing talent acquisition strategies that targeted top industry professionals.
- Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
Assistant Shift Supervisor
Northern Virginia Juvenile Detention Center
08.2019 - 03.2022
- Assisted with the recruitment process, conducting interviews and providing input on hiring decisions to build a strong team dynamic.
- Facilitated open communication channels between staff members and management, fostering a positive work atmosphere conducive to collaboration.
- Enhanced team morale by consistently recognizing outstanding performance and providing constructive feedback for areas of improvement.
- Coordinated staff schedules, ensuring adequate coverage during peak hours while minimizing overtime costs.
- Reduced employee turnover rate with effective training programs and consistent performance evaluations.
- Trained new hires in their roles effectively which led to faster integration into the team dynamic.
Personal Care Assistant
Assure Home Healthcare
07.2017 - 08.2018
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Planned, prepared, and served meals and snacks according to prescribed diets.
Education
Certification - Certified Nursing Assistant
Excel Health Institute
Manassas, VAMasters Of Science - Human Resources Management
Strayer University
Arlington, VA07.2019
Bachelor Of Science - Criminal Justice
Virginia State University
Petersburg, VA05.2013
Diploma -
Jeb Stuart High School
Falls Church, VA06.2008
Skills
- CPR certified
- HR legal compliance
- First aid knowledge
- Performance monitoring
- Documentation
- Complex Problem-Solving
- Multitasking and Organization
- HR processes
- Employee Retention
- Employee evaluations
- Recruitment Strategies
- Staff Scheduling
Timeline
HR Manager
SenCura Homecare
05.2022 - 03.2024
Assistant Shift Supervisor
Northern Virginia Juvenile Detention Center
08.2019 - 03.2022
Personal Care Assistant
Assure Home Healthcare
07.2017 - 08.2018
Certification - Certified Nursing Assistant
Excel Health Institute
Masters Of Science - Human Resources Management
Strayer University
Bachelor Of Science - Criminal Justice
Virginia State University
Diploma -
Jeb Stuart High School
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