Klaudia Wadolowska
Toms River
Summary
Experienced Epic Orders Principal Trainer with a strong background in electronic health record (EHR) implementation, curriculum development, and end-user training. Proven expertise in designing and delivering engaging, role-specific training programs to support clinical workflows and optimize user adoption. Adept at collaborating with cross-functional teams, including application analysts and clinical stakeholders, to ensure training aligns with organizational objectives and Epic best practices. Skilled in maintaining training environments, developing instructional materials, and utilizing Learning Management Systems (LMS) for content delivery and tracking. Committed to driving system proficiency and enhancing the quality of patient care through effective education strategies.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Epic Orders Principal Trainer
Northwell Health
01.2025 - Current
- Involved in training program development and designing comprehensive instructional materials, including course content, curriculum outlines, learner guides, and supplemental training resources in EPIC.
- Establishes and documents clear learning objectives to support consistent instructional outcomes.
- Manages and updates course content within the Learning Management System (LMS), ensuring accuracy and relevance.
- Analyzes post-training survey data to refine and enhance training delivery based on learner feedback.
- Conducts research and partners with subject matter experts (SMEs) to inform the development and continuous improvement of the training environment.
- Enhances employee productivity by developing comprehensive training programs tailored to individual needs.
- Coordinates continuing education opportunities for employees, supporting their professional growth and ensuring a well-rounded workforce.
IT Credentialed Trainer
Robert Wood Johnson Barnabas Health
01.2022 - 01.2025
- Worked and communicated with a wide range of people including providers, leadership, and executives.
- Monitored and evaluated training activities and program effectiveness.
- Developed lesson plans and instructional materials for Orders and Ambulatory training courses.
- Analyzed and evaluated training effectiveness and program outcomes.
- Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and workflow management.
- Designed and delivered web-based, self-directed learning materials.
- Excellent time management in a fast-paced environment to prioritize work and deadlines under multiple hospitals and healthcare facilities.
- Contributed to the strategic vision/plans in enhancements to the EHR System EPIC.
- Collaborated with cross-functional teams to facilitate the expansion of the IT-SBAR training program for new hires and existing employees.
- Assisted in project management activities, including planning, coordination, and execution of the training initiative.
- Maintained project documentation and records, ensuring accuracy and compliance with project management standards.
- Developed and designed engaging training videos for IT&S implementing Synthesia AI tool, enhancing learning outcomes and accessibility.
Admissions Assistant
Hackensack Meridian Health
06.2021 - 12.2021
- Maintained timekeeping information and submitted and processed payroll.
- Scheduled and confirmed appointments for clients or customers.
- Oversee a wide range of administrative functions within the Admissions Office to support routine operations and manage special projects and events.
- Compile a variety of information from both manual and computerized records and files for regular and special reports and in response to specific requests by supervisor or others; prepare reports as requested.
- Assisted applicants with admissions packets and served as the point of contact throughout the admissions process.
- Helped with interview process, orientation program, and implementation of admissions policies as applications were considered and members selected.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate requests.
- Performed research to collect and record industry data and established administrative work procedures to track staff’s daily tasks.
Account Executive Intern
CDM Princeton
06.2019 - 08.2019
- Developed strong relationships with clients to grow business networks.
- Evaluated client feedback to brainstorm ways to improve products and provide quality customer service.
- Generated leads and located opportunities for market expansion and business growth.
- Entered customer transaction information into company databases.
- Represented the brand during special events, customer interactions, and sales.
- Used knowledge of company products and services to recommend solutions to customers.
- Stayed current on customer trends and requirements.
- Updated and expanded client databases within assigned territory.
- Monitored competitor trends and market shifts to maintain company relevance.
Education
Master of Science (M.S.) - Health Informatics and Analytics
The University of Arizona
Tucson, AZ03.2024
Bachelor of Science (B.S.) - Biology
Georgian Court University
Lakewood, NJ12.2020
Skills
- Data Organization
- Team Management
- Data Entry
- Tableau
- LMS
- Zoom/Webex
- Synthesia
- EPIC Software
- Organization and Time Management
- Product Analysis
- Enterprise Service
- Microsoft Office Tools
- Mobile Application Support
- Leadership
Accomplishments
Selected as one of the founding Epic Orders Principal Trainers for Northwell Health’s system-wide Epic implementation; led the development of foundational training materials, curriculum design, and initial project planning to support a successful enterprise rollout.
Certification
PMP Certification (Rutgers University)
LANGUAGES
Polish (Bilingual)
Timeline
Epic Orders Principal Trainer
Northwell Health
01.2025 - Current
IT Credentialed Trainer
Robert Wood Johnson Barnabas Health
01.2022 - 01.2025
Admissions Assistant
Hackensack Meridian Health
06.2021 - 12.2021
Account Executive Intern
CDM Princeton
06.2019 - 08.2019
Bachelor of Science (B.S.) - Biology
Georgian Court University
Master of Science (M.S.) - Health Informatics and Analytics
The University of Arizona
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