Klea Rrushi
Jacksonville,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Guest Advocate
Target
11.2021 - Current
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
- Welcomed guests on arrival, displaying professional and friendly approach.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Processed guest check-ins and check-outs following procedures for fast turnover.
Education
Bachelor of Administrative Studies - Accounting And Business Management
University of North Florida
Jacksonville, FL05.2027
Skills
- Information Protection
- Issue Resolution
- Payment Processing
- Guest Accommodations
- Computer Skills
- Food and Beverage Area Setup
- Flexible Schedule
- Data Inputting
- Product Sales
- Customer Service
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved Excel proficiency by completing tasks with accuracy and efficiency.
Certification
- Microsoft Teams Quick tips- LinkedIn Learning- 2023
- Excel Dashboards For beginners- LinkedIn Learning- 2023
Languages
Albanian
Native or Bilingual
English
Native or Bilingual
Spanish
Elementary
Timeline
Guest Advocate
Target
11.2021 - Current
Bachelor of Administrative Studies - Accounting And Business Management
University of North Florida
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