Peytan Ogle
Green Cove Springs,FL
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Guest Advocate
Target
10.2024 - Current
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
- Optimized store operations by assisting with opening or closing procedures as needed.
- Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
- Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.
- Resolved guest concerns efficiently, ensuring a positive outcome for both the guest and the company.
- Enhanced team productivity through proactive communication, coordination, and cooperation with colleagues.
- Investigated and resolved customer inquiries and complaints quickly.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Advanced Undersea Weapons Technician
United States Navy – Navy Munitions Command Atlantic
06.2021 - 07.2024
- Conducted maintenance, testing, and calibration of lightweight, advanced undersea weapons, including torpedoes, ensuring operational readiness and adherence to safety protocols
- Led weapon system diagnostics and troubleshooting efforts, resolving mechanical and electronic issues that enhanced weapon reliability and mission success
- Executed comprehensive pre-deployment checks and regular inspection protocols for undersea weapon systems, reducing equipment failure rates
- Collaborated with cross-functional teams to integrate new technologies into undersea weapon platforms, enhancing precision, stealth, and durability
- Conducted data analysis and post-mission reporting for undersea weapons performance, contributing to continuous improvement initiatives and technical upgrades
- Supported design modifications and testing for new lightweight undersea weapons, providing critical feedback for future systems enhancement and deployment
- Trained and supervised personnel in safe handling, operation, and emergency procedures specific to undersea ordnance, improving team readiness and safety compliance
- Managed inventory and tracking of sensitive undersea weapon components, ensuring accountability and accurate documentation to support mission-critical availability
- Conducted field testing and operational assessments of undersea weapons, simulating diverse combat scenarios to validate system effectiveness and reliability under real-world conditions
- Maintained compliance with regulations governing the proper storage, handling, transportation, disposal of hazardous materials associated with weapons maintenance activities.
- Provided detailed reports on weapon status and repair requirements to superiors, enabling informed decision-making regarding resource allocation and priorities for work assignments.
- Enhanced operational efficiency by consistently maintaining an organized workspace, minimizing delays due to misplaced tools or resources.
- Assisted in the development of new weapons systems by providing technical expertise and feedback to engineers.
- Contributed to a positive work environment by consistently demonstrating a strong work ethic and professional attitude.
- Collaborated with team members to complete complex repairs within tight deadlines, ensuring optimal performance in high-pressure situations.
- Adhered to strict quality control measures during all phases of weapons maintenance and repair processes, resulting in a high level of confidence in the performance of serviced equipment.
- Optimized inventory management by tracking, cataloguing, and organizing all tools, equipment, and spare parts required for weapons maintenance.
- Ensured accurate record-keeping of maintenance actions performed on each weapon system, contributing to efficient tracking of service history data for future reference purposes.
- Designated mandatory reporter for sexual assault and responder for suicide prevention situations.
- Managed weapon handling, delivery, and shipping systems.
- Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.
- Trained in small arms, anti-armor and indirect fire weapons.
- Trained in conflict resolution among subordinates, equals and superiors.
- Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
- Maintained required level of proficiency in use of firearms.
- Upheld code of conduct and maintained professionalism in stressful situations.
Gunner's Mate (GM)
United States Navy – Assault Craft Unit TWO
09.2015 - 03.2021
- Operated and maintained a variety of small arms, crew-served weapons, and explosive devices, ensuring continuous operational readiness
- Diagnosed and repaired mechanical, hydraulic, and electronic weapon systems to maintain reliability, safety, and functionality in critical situations
- Conducted routine inspections and performed preventative maintenance on weapons systems, resulting in a 87% decrease in malfunction incidents
- Trained and supervised a team of 350 personnel in ordnance safety, weapons handling, and emergency response, enhancing overall unit preparedness
- Maintained accurate inventory records for all ordnance, explosives, and weapons-related materials, significantly reducing inventory discrepancies
- Implemented safety protocols for ordnance storage and handling, resulting in zero safety violations or incidents
- Operated and maintained $1.5M worth of heavy vehicles, serialized assets, weapons, machine guns, naval guns and artillery.
- Coordinated daily operations for team of 350 personnel and established goals for training programs.
- Identified parts and services to maintain equipment and provided timely solutions to continue operations.
- Coordinated with other military units and agencies to support operations and align with mission.
- Completed inspections and any basic repair need to uphold strict performance standards.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
Education
Certificate in Ordnance and Explosive Safety -
U.S. Navy Training School
NEC 716B - Weapons Maintenance
Advanced Undersea Lightweight Torpedo Maintenance
Everett, WA05.2021
Improved Navy Literage System Deck Supervisor -
U.S Navy Training
Little Creek, VA07-2016
Skills
- Weapons Systems
- Maintenance & Repair
- Troubleshooting
- Safety & Security
- Explosive safety
- Emergency response
- Exceptional communication
- Stress Tolerance
- Guest Relations
- Issue Resolution
- Event Information Management
- Inventory Monitoring
- Data Entry
- Documentation And Reporting
- Information Protection
- Emergency Response
- Teamwork and Collaboration
- Administrative and Office Support
- Process Improvement
- De-Escalation Techniques
Certification
- Explosive Ordnance Disposal - U.S. Navy
- Small Arms Marksmanship - 2015
- Quality Assurance Officer
- Explosive Driver
- Sexual Assault Prevention and Response Victim Advocate
Accomplishments
- Successfully led the team during high-stress training exercises and live-fire drills, improving response time and accuracy.
- Awarded Navy and Marine Corps Achievement Medal (NAM) for outstanding performance and commitment to safety during operations involving hazardous materials and weapons systems.
- Played a key role in the design and implementation of new weapons handling procedures, streamlining training and reducing incident risk.
Additional Information
Secret Security Clearance
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Guest Advocate
Target
10.2024 - Current
Advanced Undersea Weapons Technician
United States Navy – Navy Munitions Command Atlantic
06.2021 - 07.2024
Gunner's Mate (GM)
United States Navy – Assault Craft Unit TWO
09.2015 - 03.2021
- Explosive Ordnance Disposal - U.S. Navy
- Small Arms Marksmanship - 2015
- Quality Assurance Officer
- Explosive Driver
- Sexual Assault Prevention and Response Victim Advocate
Certificate in Ordnance and Explosive Safety -
U.S. Navy Training School
NEC 716B - Weapons Maintenance
Advanced Undersea Lightweight Torpedo Maintenance
Improved Navy Literage System Deck Supervisor -
U.S Navy Training
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