Klesta Morina
Fort Lee,USA
Summary
Driven undergraduate Business student concentrating in Management Information Systems, seeking internship to leverage business, technology, and analytical skills. Experienced in customer service, sales, and teamwork within fast-paced environments, contributing effectively to organizational success while gaining practical industry exposure.
Overview
4
4
years of professional experience
Work History
Senior Sales Representative
Club Pilates
Fort Lee, USA
06.2025 - Current
- Consistently meet and exceed sales targets through persuasive communication and professionalism.
- Lead membership sales by effectively communicating program benefits, pricing, and promotions to prospective clients.
- Build and maintain strong client relationships to improve satisfaction and retention.
- Maintain accurate client records and sales data.
- Manage front desk operations including scheduling, memberships, and payment processing.
- Contributed to marketing initiatives aimed at attracting new clients and promoting services. and promotional events.
- Train and mentor new employees on customer service and sales techniques.
Cashier
Nova Pizza
Fort Lee, USA
09.2021 - 04.2025
- Provided high-quality customer service in a fast-paced environment.
- Accurately processed cash, credit, and digital transactions.
- Handled phone orders with professionalism and attention to detail.
- Maintained a clean and organized workspace in compliance with health standards.
- Restocked inventory shelves with products to maintain stock levels. and daily operations.
Education
Bachelor of Science - Business, Management Information Systems
New Jersey Institute of Technology (NJIT)
Newark, NJHigh School Diploma -
Fort Lee High School
Fort Lee, NJSkills
- Microsoft Word
- Excel
- Google Docs
- Google Workspace
- Basic graphic design tools
- Sales
- Customer service
- Communication
- Organization
- Leadership
- Teamwork
- Time management
- Writing
- Graphic design
- Drawing
- Strategy development
- Strategic sales planning
- Team building
- Data management
- Customer needs assessment
- Effective communication
Volunteer Experience
- ClubEd, School #1, Fort Lee, NJ, Tutor, Provided academic support and homework assistance to students., Designed engaging activities to encourage learning and participation., Maintained a safe and positive environment.
- Fort Lee Public Library, Fort Lee, NJ, Volunteer, Tutored elementary students and assisted with educational programming., Wrote book reviews and supported literacy initiatives.
- School 3 Event Planning, Fort Lee, NJ, Volunteer, Assisted with event organization, registration, and financial transactions., Helped with setup, cleanup, and food distribution.
Languages
Fluent in English and Albanian (reading, writing, and speaking)
Leadership Extracurricular Activities
- Student Council, Member, Collaborated with peers to support school initiatives and student engagement activities.
- Junior Cheerleading Program, Assistant Coach, Demonstrated leadership by mentoring and supervising youth athletes. Organized practices and taught routines while promoting teamwork and discipline.
- Computer Club, Member, Developed interest in technology and problem-solving through collaborative projects.
- Italian Club, Hebrew Club, Spanish Club, Member, Participated in cultural and language-based activities to promote diversity and global awareness.
- SADD Club (Students Against Destructive Decisions), Member, Supported initiatives focused on student safety, responsibility, and community awareness.
- Black Students Alliance, Member, Engaged in discussions and activities promoting inclusion and cultural understanding.
- Academy of Theatre, Stage Crew, Supported live productions by managing props and assisting performers and staff. Strengthened teamwork, organization, and time-management skills.
Accomplishments
MTSM Financial Literacy Workshop with Columbia Bank Certificate
Timeline
Senior Sales Representative
Club Pilates
06.2025 - Current
Cashier
Nova Pizza
09.2021 - 04.2025
Bachelor of Science - Business, Management Information Systems
New Jersey Institute of Technology (NJIT)
High School Diploma -
Fort Lee High School