Kloe A Jenkins
Maryville,MO
Summary
I am eager to secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills. I intend to utilize the skills and knowledge I already possess to contribute to the success of this company by using good communication skills, respect, continuous learning, and critical thinking to anticipate what is being asked of me. Working on the front lines of customer service has helped me develop an empathic and knowledgeable ability to respond to the needs of my associates and clients. Forward-thinking and proactive goals help me to work closely with associates optimizing results for the company and client.
Overview
5
5
years of professional experience
Work History
Associate Banker
Bank Midwest
Maryville, MO
08.2023 - Current
- Optimized dual control performance operations to ensure compliance with bank security procedures.
- Accuracy and diligence in handling cash
- Maintained high standards of confidentiality to protect sensitive customer data.
- Utilized strong listening skills to address client inquiries and develop solutions that enhance client satisfaction and institutional objectives.
- Achieved seamless fund transfers between accounts through diligent management. Enhanced client experience by providing clear instructions for paperwork and teller ticket completion. Maintained comprehensive transaction logs to support operational efficiency.
- Executed diligent organization skills to effectively prioritize institutional and client needs.
- Collaborated with team members to streamline operational workflows and improve efficiency.
- Analyzed client financial data to offer tailored solutions, driving customer satisfaction and retention.
- Balanced teller drawers and ATM cash.
- Adhered to established security procedures and reported potential fraud or safety violations to management for immediate recourse.
- Provided exceptional customer service through active listening skills, empathy, and genuine concern for clients'' needs and concerns.
Level One Med Aid and Residential Associate
Oak Pointe of Maryville
Maryville, MO
05.2022 - 08.2025
- Achieved high standards in medication administration, enhancing resident safety. Delivered effective wound care, resulting in improved healing outcomes. Developed and executed fall prevention initiatives, significantly reducing fall-related incidents.
- Coordinated information exchange between medical staff and family members, delivering accurate responses to inquiries about resident care.
- Utilized in-depth knowledge to anticipate and fulfill resident requirements effectively.
- Mentored new staff on best practices for resident engagement and care procedures.
- Streamlined communication between departments to enhance service delivery for residents.
- Mentored junior technicians in technical skills and patient interaction, fostering professional growth within the team.
- Maintained a high level of accuracy by adhering to established protocols and quality control measures.
Cap 1, Cashier, Lawn and Garden, and Online Shopping Associate
Walmart
Maryville, MO
11.2020 - 10.2022
- Executed daily lifting tasks with a focus on safety and efficiency.
- Organization of shelves in the back and on the floor
- Executed accurate and timely distribution of items through checkout lines.
- Sourced and engaged with various tasks and challenges to optimize time management.
- Assisted customers with product inquiries, providing knowledgeable support to enhance satisfaction.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Bachelors - Business Management and Financial Management
Northwest Missouri State University
Maryville, MO03-2026
Skills
- Certified in CPR
- Pharmacy technician certification
- Insulin Certified
- Certified Level One Med Aid
- Dedicated professional
- Integrity in communication
- Adaptable to change
- Customer engagement
- Branch operations
- Due diligence
- Professional demeanor
- Analytical thinking
Timeline
Associate Banker
Bank Midwest
08.2023 - Current
Level One Med Aid and Residential Associate
Oak Pointe of Maryville
05.2022 - 08.2025
Cap 1, Cashier, Lawn and Garden, and Online Shopping Associate
Walmart
11.2020 - 10.2022
Bachelors - Business Management and Financial Management
Northwest Missouri State University