Kloey Carpenter

• Create and publish marketing content on the company's Facebook page throughout each weekday.
• Use Canva to create marketing materials and social media content.
• Assist with social media marketing and advertising efforts to promote the company and its services.
• Communicate with potential marketing partners and coordinate partnership opportunities.
• Schedule meetings with potential business partners and coordinate meetings involving company leadership.
• Communicate with customers and business contacts by phone, email, and in person on a daily basis.
• Provide customers and prospective customers with information about company services and assist them in understanding available options.
• Process customer payments and maintain organized records of payment information.
• Prepare and send customer invoices and assist with payment-related questions.
• Submit and maintain contracts and project information using AccuLynx.
• Use AccuLynx to manage and organize company information and documentation.
• Maintain professional relationships with customers, partners, and other business contacts.
• Handle multiple administrative, communication, and marketing responsibilities while maintaining organization and attention to detail.

• Managed daily operations of the entire mini golf and food service facility
• Coordinated with food, beverage, and supply vendors, including Coca-Cola representatives
• Managed purchasing, inventory, ordering, and vendor relationships
• Recruited, interviewed, hired, trained, and managed employees
• Handled payroll, employee time tracking, and scheduling
• Managed Square POS system, including creating and maintaining the full menu
• Planned and coordinated large private events and groups of up to 350 guests
• Coordinated contractors and facility maintenance projects from start to completion
• Managed cash handling, daily deposits, and tracking of business income and expenses
• Created and maintained purchasing and inventory tracking systems
• Managed all social media platforms, including TikTok, Facebook, and Instagram
• Created social media strategies and content ideas, launching promotional campaigns to enhance online engagement
• Prepared food and beverages, managed kitchen operations, and maintained daily opening/closing procedures
• Provided customer service and managed day-to-day guest operations