Kloie Rentz
Lakeland,FL
Summary
Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload. Resourceful Cargo Specialist known for high productivity and efficient task completion. Possess specialized skills in freight handling, customs regulations compliance, and logistics planning. Excel in communication, teamwork, and problem-solving to ensure smooth cargo operations. Passionate about animal health and wellness. Professional in handling basic needs, care and exercise.
Overview
6
6
years of professional experience
Work History
Hostess
Catfish country
Bartow , FL
02.2025 - Current
- Greeted guests warmly upon arrival, seating them promptly.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Maintained a clean and organized dining area.
- Demonstrated strong interpersonal skills when interacting with customers.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Handled cash payments and reconciled daily transactions accurately.
- Stocked server areas with supplies before, during and after shifts.
- Took beverage orders and served drinks during peak meal times.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
Game master
Lakeland Escape Room
Lakeland , Fl
02.2025 - Current
- Educated guests on company, game, and safety rules.
- Monitored players' activity to ensure compliance with game rules and regulations.
- Delivered timely and accurate direction to keep game moving and players interested and engaged.
- Observed and listened to players in order to stay up to date on gameplay.
- Identified areas where improvements could be made based on customer feedback.
Military Army reserves(Cargo specialist 88H)
Government
Tampa , FL
07.2024 - Current
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Maintained updated knowledge through continuing education and advanced training.
- Developed, implemented, and monitored freight shipping processes to ensure efficient cargo transportation.
- Generated reports detailing performance metrics and cost savings achieved through optimized shipping methods.
- Conducted regular quality checks on equipment used for packing and unpacking cargo items.
Groomer
Crystal beach farms
Winter haven , FL
07.2019 - 06.2023
- Provided daily care for horses, including feeding, grooming, and exercising them.
- Maintained barns, stalls, paddocks and other horse-related facilities in a clean and safe condition.
- Cleaned tack and equipment used for riding activities.
- Responded quickly to emergency situations involving horses or riders.
- Taught basic riding skills to novice riders.
- Responded to emergency situations following established protocols.
- Completed routine barn upkeep tasks such as stocking supplies.
- Bathed and groomed pets using gentle techniques.
Education
High School Diploma -
George Jenkins High School
Lakeland, FL03-2024
Skills
- Price memorization
- Effective multitasking
- Food running
- Table setting arrangements
- Restaurant operations
- Cleaning and sanitation
- Game running
- Social media promotion
- Customer service expertise
- Hazmat and international shipping
- Container loading
- Shipping method determination
- Transportation scheduling
- Cargo loading
- Shipping documents preparation
- Cargo unloading
Timeline
Hostess
Catfish country
02.2025 - Current
Game master
Lakeland Escape Room
02.2025 - Current
Military Army reserves(Cargo specialist 88H)
Government
07.2024 - Current
Groomer
Crystal beach farms
07.2019 - 06.2023
High School Diploma -
George Jenkins High School