Kloud Principato
Ogden,UT
Summary
Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented.
Overview
3
3
years of professional experience
Work History
Order Fulfillment Associate
Walmart
04.2024 - Current
- Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
Order Fulfillment Associate
Target
08.2022 - 04.2024
- Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
- Developed strong familiarity with warehouse technology systems, enabling quick navigation through inventory databases and expedited processing of orders.
- Followed procedures at all times for personal and team safety.
- Assisted in training new associates, sharing best practices for efficient order fulfillment operations and creating a supportive team environment.
- Exceeded performance metrics regularly, demonstrating a strong work ethic and commitment to order fulfillment excellence.
- Trained new associates on basic and advanced shipment procedures.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Improved pick rates by optimizing routes within the warehouse, reducing travel time between product locations.
- Minimized product damage during shipping by securely packaging items in appropriate materials.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Processed daily orders through multi-carrier manifest system.
- Managed returns process efficiently, inspecting returned items for damages and restocking them accordingly in a timely manner.
Factory Production Worker
Lifetime Products
01.2022 - 07.2022
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Carefully packaged finished products and prepared for shipment.
- Exceeded daily production targets consistently due to efficient time management skills and strong attention to detail.
- Operated Eitght machines proficiently and in compliance to safety standards.
- Collaborated with team members to meet production deadlines, ensuring customer satisfaction.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Upheld cleanliness standards throughout the factory floor, ensuring a hygienic work environment conducive to productivity.
- Maintained a safe work environment for all employees through strict adherence to safety protocols and guidelines.
- Assisted in training new hires on machine operation, promoting a smooth transition into their roles.
- Helped maintain high levels of employee morale through open communication and fostering a positive work atmosphere.
Cashier/Event Assistant
American Rock Shop
05.2021 - 01.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Managed event set-up and tear-down, ensuring timely completion of tasks for seamless transitions.
- Participated in pre-event planning meetings, providing input on event themes and strategies for success.
- Maximized brand exposure at events through careful placement of promotional materials and signage throughout venues.
- Tracked sales and upgrades to show conversion rates and overall revenue against targets.
Education
No Degree - Server And I.T. Matinance
Coursera
High School Diploma -
Syracuse High School
Syracuse, UT05.2021
Skills
- Warehouse Operations
- Order Processing
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Money Handling
- Computer Troubleshooting
- Hardware and software installation
- Device configuration
- Software Applications
- Hardware Installation
Timeline
Order Fulfillment Associate
Walmart
04.2024 - Current
Order Fulfillment Associate
Target
08.2022 - 04.2024
Factory Production Worker
Lifetime Products
01.2022 - 07.2022
Cashier/Event Assistant
American Rock Shop
05.2021 - 01.2022
No Degree - Server And I.T. Matinance
Coursera
High School Diploma -
Syracuse High School
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