K'Miya Moore
Summary
Solutions-focused, versatile management professional offering a comprehensive background supporting U.S. military operations over a three year career. Guest service representative and fitness center specialist throughout my military career. Reliable and diligent professional with excellent communication capabilities.
Overview
4
4
years of professional experience
Work History
Front Desk / Fitness Consultant
United States Air Force
McConnell AFB
05.2017 - 10.2017
- Process an average of eight transaction each day in a timely manner
- Answer customer questions and address problems and complaints in person and via phone
- Opened and closed the facility which includes counting cash drawers and making deposits
- Maintained visually appealing and effective displays throughout the entire facility
Customer Service, Front Service
Air Force Inns
Mcconnell Afb
07.2015 - 05.2017
- Made reservations for inbound occupants
- Verified that room rates were correct
- Maintained front desk cleanliness
- Answered and redirected phone calls to the appropriate party
- Directed guests to activities for their leisure
Electronics Sales Floor Associate
Walmart Supercent
Stockbridge
05.2014 - 10.2014
- Met incoming customers and provided immediate assistance
- Listened to customer needs and preferences to provide accurate advice
- Complete purchases with cash, credit, and debit payments
- Trained new sales employees on effective techniques
- Reviewed purchases for fraudulent activities
- Answer incoming phone calls with professional and knowledgeable responses
- Create eye catching displays
Cashier
Walmart Supercenter
Stockbridge
10.2013 - 05.2014
- Cleaned and straightened work area
- Bagged merchandise by following procedures
- Assessed customer needs and responded to questions
- Weighed food to determine correct pricing
- Worked overtime shifts during busy periods
- Issued receipts for purchases and gifts
Assistant Teacher
Childcare Network
Locust Grove
09.2013 - 10.2013
- Disciplined children and recommended other measures to correct behavior
- Monitored children during indoor and outdoor play activities
- Incorporated music and art activities to encourage creativity
- Familiarized parents with facility's regulations, fees, and curriculum
- Implemented positive reinforcement
- Ensure daily snacks were delivered to children in a timely manner
Education
High School Diploma - undefined
Valdosta High School
2013
Skills
- Cash handling experience
- Customer Oriented
- Fast paced learner
- Strong organizational skills
- Firearm training
- Conflict resolution strategies
- Training and development
- Active listening skills
Timeline
Front Desk / Fitness Consultant
United States Air Force
05.2017 - 10.2017
Customer Service, Front Service
Air Force Inns
07.2015 - 05.2017
Electronics Sales Floor Associate
Walmart Supercent
05.2014 - 10.2014
Cashier
Walmart Supercenter
10.2013 - 05.2014
Assistant Teacher
Childcare Network
09.2013 - 10.2013
High School Diploma - undefined
Valdosta High School