Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
Timeline
Generic

Knaicare Perry

Oneida,NY

Summary

Healthcare professional prepared for role. Background includes valuable experience in Medicare-related services, ensuring accuracy and efficiency in claims processing. Known for strong team collaboration, adaptability, and achieving results. Possesses key skills in compliance, patient communication, and problem-solving, valued by employers.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Medicare Advisor

Medicare
01.2019 - 02.2025


  • Educated patients on their benefits, coverage limits, and rights under the Medicare program, empowering them to make informed decisions about their healthcare needs.

Reservation Specialist

Red Roof Inns, Inc.
03.2020 - 02.2024
  • Managed high call volumes while maintaining a professional demeanor and accurate recordkeeping.
  • Ensured accurate client information was entered into the reservation system quickly and error-free, reducing data-entry mistakes.
  • Supported marketing efforts by promoting special offers or packages during the booking process.

Customer Care Representative

Conduent
09.2017 - 01.2018
  • Quote premiums in call center setting

Customer Service Representative

The Tamale Place
02.2017 - 10.2017
  • I am responsible for taking customer orders, partially putting together orders, along with assisting with other functions

Prep Cook

Giant Eagle, Inc.
08.2016 - 01.2017
  • Prepare meals and meal components for the store as well as catering orders, and Get Go gas stations

Receptionist/Administrative Assistant

Vector Marketing
05.2016 - 09.2016
  • Responsible for directing incoming calls, making outbound calls, set appointments and interviews as well as other clerical duties

Kitchen Manager

Goddard School
01.2016 - 07.2016
  • Oversee the preparation of all meals, sanitation, and assistance when it is needed
  • I have been able to completely re-organize and re-strategize how the kitchen system works
  • On a day today basis I demonstrate proper communication skills, sanitation skills, effective listening, among other things

Prep Cook

Chipotle
06.2015 - 11.2015
  • Prepare fresh vegetables, marinated meats, and etc
  • When I worked here I was able to change the way people think and eat about fast food, maintain a great attitude, as well as bring our team together
  • Customer Service, speed, communication, and concern

Prep Cook

Bonefish Grill
01.2015 - 04.2015
  • Responsible for the preparation of entrée components
  • I was the glue that held the team together, and was the one to keep everyone positive
  • I was able to create an environment where the workers were able to be themselves, be comfortable, feel confident in their work, and inspire them
  • Customer service, mathematics, speed, concern, as well as being thorough

Kitchen Aide

Purple Tie
06.2014 - 06.2014
  • Assisted I the production of meals for professional golfers as well as patrons in a timely manner
  • I made many connections to different chefs while working at the US Golf Open and got to experience working under pressure

Cashier

TJX Companies
06.2013 - 08.2013
  • Each day, I was responsible for providing a speedy checkout, while exercising immaculate customer service
  • I made connections with many other sakes associates as well as standing out, due to my willingness to go above and beyond the rest
  • Mathematics, Customer Service, Communication Skills

Education

AS - Business Administration

Sinclair Community College
Dayton, OH
01.2016

Culinary Arts

Johnson & Wales
Charlotte, NC
01.2014

High School Diploma - Diploma

Riverbend High School
Fredericksburg, VA
01.2013

Skills

  • Strong communication skills
  • Claims processing proficiency
  • Customer service expertise
  • Networking and relationship building
  • Conflict resolution techniques
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Multitasking ability
  • Reliability
  • Critical thinking
  • Problem-solving abilities
  • Effective communication skills
  • Microsoft Office (10 years)

Certification

  • Customer Service
  • April 2013 to April 2017
  • Certification in Customer Service
  • Life, health, and Accidental Insurance License
  • January 2017 to June 2020
  • Authorized to sell life, health, and accidental insurance policies
  • Non-Resident Health Insurance KY
  • November 2017 to June 2020
  • Non resident heal insurance license
  • Non-Resident Health Insurane License OH
  • November 2017 to June 2019
  • Non-Resident Health Insurance License WV
  • Food handler certificate
  • ServSafe

Accomplishments

  • I have been able to completely re-organize and re-strategize how the kitchen system works.
  • When I worked here I was able to change the way people think and eat about fast food, maintain a great attitude, as well as bring our team together.
  • I was the glue that held the team together, and was the one to keep everyone positive. I was able to create an environment where the workers were able to be themselves, be comfortable, feel confident in their work, and inspire them.
  • I made many connections to different chefs while working at the US Golf Open and got to experience working under pressure.
  • In the time that I was working at Taco Bell, our store sanitation and customer satisfaction scores were increased due to my "Whatever-It-Takes" attitude.
  • I made connections with many other sakes associates as well as standing out, due to my willingness to go above and beyond the rest.
  • With my team mates along with my help, we were able to bring up the stores district scores.

Affiliations

  • DECA Historian
  • January 2013 to June 2014
  • I was DECA Historian. Assisted in organization of events, sending and responding to email and ecetra.

Timeline

Reservation Specialist

Red Roof Inns, Inc.
03.2020 - 02.2024

Medicare Advisor

Medicare
01.2019 - 02.2025

Customer Care Representative

Conduent
09.2017 - 01.2018

Customer Service Representative

The Tamale Place
02.2017 - 10.2017

Prep Cook

Giant Eagle, Inc.
08.2016 - 01.2017

Receptionist/Administrative Assistant

Vector Marketing
05.2016 - 09.2016

Kitchen Manager

Goddard School
01.2016 - 07.2016

Prep Cook

Chipotle
06.2015 - 11.2015

Prep Cook

Bonefish Grill
01.2015 - 04.2015

Kitchen Aide

Purple Tie
06.2014 - 06.2014

Cashier

TJX Companies
06.2013 - 08.2013

Culinary Arts

Johnson & Wales

High School Diploma - Diploma

Riverbend High School

AS - Business Administration

Sinclair Community College
Knaicare Perry