Knakyla Smith- Bradley
Columbus,OH
Summary
Achieved effective management of daily care routines through strong communication and empathy skills. Transitioned into a new field with a focus on fostering a positive and caring environment. Passionate about professional growth and dedicated to excelling in future roles.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Caregiver
Complete Homecare
Columbus ,oh
04.2025 - 11.2025
- Supported clients in daily living tasks to enhance overall well-being and maintain a secure home atmosphere.
- Monitored client health conditions to facilitate prompt reporting of any changes to healthcare professionals.
- Designed and implemented personalized care strategies to enhance client satisfaction and well-being.
- Facilitated dialogue between clients and family members to improve overall care coordination.
- Oversaw household operations by maintaining cleanliness and organization. Coordinated errands to enhance daily efficiency. Supervised laundry management and executed weekly grocery procurement.
- Oversaw daily living activities, including dressing and grooming assistance. Coordinated meal preparation and medication reminders to enhance client well-being.
- Cultivated client connections to ensure emotional support and companionship delivery.
Pick Pack
Fed Ex Ground
Columbus Oh
08.2025 - 09.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Stocking Associate
Lowes Home Improvment
Columbus Oh
04.2025 - 08.2025
- Executed restocking of merchandise in assigned locations to maintain product accessibility and visual order.
- Implemented and upheld cleanliness and safety protocols to support operational efficiency.
- Facilitated efficient inventory management to ensure optimal stock levels and timely replenishment of items.
- Coordinated efforts with team members to streamline processes and improve operational efficiency during high-demand periods.
- Executed safe and efficient operation of pallet jacks and forklifts to support warehouse logistics and inventory management.
- Developed and delivered comprehensive training programs for new associates to enhance stocking efficiency and inventory management.
Digital Personal Shopper
Walmart
OH
06.2023 - 02.2025
- Picked orders, bagged them, and dispensed them efficiently
- Provided exceptional customer service to ensure customer satisfaction
- Trained new team members on order picking processes
- Developed strong relationships with new and existing staff members
- Assisted staff members in their career development to enhance team performance
- Ensured accuracy and timeliness in order fulfillment to meet customer expectations
Education
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The academy for urban scholars
Columbus, OHHigh School Diploma -
The Academy For Urban Scholars
Columbus, Oh06.2023
Skills
- Managed customer interactions to ensure a positive experience and foster long-term relationships
- Monitored project timelines and adjusted schedules to ensure timely completion of deliverables
- Exhibited advanced communication skills to convey complex information clearly and foster positive relationships with stakeholders
- Achieved high customer satisfaction ratings through effective food service management Improved operational efficiency by streamlining service processes Fostered a collaborative team environment to enhance service quality
- Facilitated strategic planning sessions to align team goals with organizational objectives
- Developed engaging curriculum and resources to promote effective English language learning
- Achieved high guest satisfaction ratings through proactive service and support initiatives Enhanced team performance by fostering a collaborative environment focused on guest needs Resolved guest issues effectively, contributing to repeat business and positive reviews to ensure all customers satisfaction
- Executed advanced features of Microsoft Word to streamline document creation and improve workflow efficiency
Certification
- Customer service and sales
- Certified industry 4.0 associate – basic operations
- Fanuc Cert robotic handling tool operations and programming.
- Servsafe food handling
- First Aid (BLS)
Timeline
Pick Pack
Fed Ex Ground
08.2025 - 09.2025
Caregiver
Complete Homecare
04.2025 - 11.2025
Stocking Associate
Lowes Home Improvment
04.2025 - 08.2025
Digital Personal Shopper
Walmart
06.2023 - 02.2025
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The academy for urban scholars
High School Diploma -
The Academy For Urban Scholars