Knone Lardge
Charlotte,NC
Summary
Motivated educator dedicated to supporting students and promoting academic, behavioral and personal growth. Adept at planning events, leading group instruction and providing individualized assistance. Well-versed in restocking supplies, arranging activities, and organizing materials for classroom use.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Customer Service Representative
iQor
Charlotte, NC
01.2022 - Current
- Analyzing and reviewing customer documents for accuracy, data entry, escalations, complaint resolution, research, investigation, customer support, call routing, customer experience management, fraud detection, virtual private network, inbound and outbound calls, payments-billing/collection
HHA(Home Health Aide)
Claire Bridge
Charlotte, NC
06.2020 - 02.2021
- Documented patient status and reported changes in care needs.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Provided respite services for family members who need time away from caring for their loved ones.
- Maintained records of patient care, progress or problems to report and discuss observations.
Certified Nursing Assistant
Home Instead
Charlotte, NC
08.2018 - 06.2020
- Assisted patient with bathing and dressing to promote personal hygiene.
- Completed day-to-day duties accurately and efficiently.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Engaged patients in recreational activities such as reading books or playing games.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
Certified Nursing Assistant
Claire Bridge Assisted Living
Garner, NC
02.2016 - 08.2018
- Facilitating activities of daily living, personal hygiene management, feeding, and ambulation, answering signal lights, bells, or intercom systems, conducting routine checks on patient vitals, observing and reporting unusual symptoms and changes, looking for physical, emotional, and symptomatic changes in patient condition, rendering hands-on nursing care under direct RN supervision
Assistant Teacher
The Learning Experience
Charlotte, NC
02.2015 - 03.2016
- Evaluated student work using established criteria.
- Assisted teacher with enrichment activities, correcting papers, or supervising classroom to foster positive learning environment
- Conquered challenges of working with highly diverse student population to attain exceptional student achievement.
- Developed curriculum and learning materials to increase comprehension.
- Introduced learning activities and imaginative play to teach children to explore.
- Enhanced sensory abilities by giving children access to numerous textures and shapes.
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
- Assisted with feeding in toddler and infants rooms
Education
Early Childhood Education
Bladen Community College
Dublin, NC08-2014
High School Diploma -
New Hanover High School Wilmington
06.2009
Skills
- Care Plan Management
- Client Documentation
- Special Needs Education
- Classroom Management
- Motor Skill Development
- Curriculum Planning
Certification
CNA
Early Childhood Educator
HIPPA Certification
Timeline
Customer Service Representative
iQor
01.2022 - Current
HHA(Home Health Aide)
Claire Bridge
06.2020 - 02.2021
Certified Nursing Assistant
Home Instead
08.2018 - 06.2020
Certified Nursing Assistant
Claire Bridge Assisted Living
02.2016 - 08.2018
Assistant Teacher
The Learning Experience
02.2015 - 03.2016
Early Childhood Education
Bladen Community College
High School Diploma -
New Hanover High School Wilmington